Sr. Supply Chain Manager

Vivint Smart Home - Lehi, UT3.5

Full-timeEstimated: $110,000 - $150,000 a year
Job Description
Job Description

Why you’ll be excited to work at Vivint Internet

We are on a bold mission to offer a new model to how we provide home internet and connect the things you care about in your home built around our industry-leading millimeter wave technology and our deep focus on customer experience. We are an early-stage company, part of Blackstone-backed Vivint, that has developed a new mesh wireless technology that enables us to quickly enter new markets and offer internet speeds up to 1Gbps with fiber grade capacity across large suburban areas. We know that most people aren’t happy with their home internet service today but haven’t really had many choices for broadband either. We aim to change that, quickly.

What excites us is an opportunity to disrupt a trillion dollar industry with a cutting-edge technology and a market leading customer experience. We have over 10,000 customers today in two metro markets and are looking to launch several new markets this year using our next generation technologies that will provide a very differentiated customer experience.

As a growth-stage company aligned with the Vivint family, we combine a depth of capabilities and resources of our parent company with the ambition, culture and agility of a Series B startup. Our multinational team, comprised of veterans of Clearwire, Google, Sprint and Rise, is dual headquartered in two of the hottest tech centers in Santa Clara, CA and Lehi, UT.


As the Sr. Supply Chain Manager you will be a key contributor to the rapid growth that lies ahead. You will achieve this by quickly developing relationships across the business both internally and externally to drive scalable savings and operational efficiencies. This role is critical in delivering the optimal customer experience by ensuring we have the right products, in the right places, at the right time. You will have the opportunity to build the supply chain strategy and capabilities of our growth stage start-up business from the foundation of our multi-billion dollar Smart Home business partner. As our business scales into numerous new markets, this individual will help build a team to encompass sourcing, logistics and inventory management. Additionally, this role is responsible for developing and driving the mid and long term supply chain strategy, monitoring key performance indicators, analyze performance data, and coordinate cross-functional work teams to increase effectiveness of supply chain initiatives.

What excites you about this role:
Help build a supply chain organization and the associated processes for a rapidly growing start-up business that will enable its success at significant scale
Take a leading role in establishing complex agreements with leading ODMs, suppliers and business partners
To have an opportunity to grow your role and leadership impact further and faster as part of a rapidly scaling new business
The opportunity to collaborate and have impact across multiple areas of an innovative company
You enjoy organizing and managing complex projects that span multiple organizational functions and have non-linear dependencies
Having a positive impact on peers and associates that you help to coordinate and deliver with
Working in a high-growth environment focused on customer satisfaction through scalable solutions
The opportunity to define, design, and optimize processes

What excites us about you:
BA/BS degree in Engineering, Operations, Business, or related field (MBA Preferred)
Minimum of 7 years of supply chain, sourcing, inventory management, retail and/or project management experience
You approach your work with a “better mousetrap” mentality
Your experience in tech/telecommunications and/or high growth platform creation

Establishing Systems and Reporting:
Strong proficiency in analysis tools including Microsoft Excel, SQL, and statistics software
Experience developing and maintaining Standard Operating Procedures (SOP’s) and Key Performance Indicators (KPIs) that ensure ongoing productivity and performance
A power-user of our inventory tracking and management systems and identify functional enhancements that will improve inventory visibility
Build, automate and maintain analytical models that will ensure timely and accurate production schedule to support optimal inventory levels during peak/non-peak
Developing and Executing Sourcing and Supply Chain Strategies:

Strong experience developing and establishing new 3rd party supplier and manufacturer relationships to build for future demand, provide sourcing flexibility, drive down cost and introduce competition
Proven success sourcing and managing multiple product-lines and categories that are medium to high in complexity and spend; utilizing leading sourcing practices
Ability to help define strategy to expand our logistics and distribution networks to enable us to scale into new markets
You have experience setting up a warehouse, liability/risk control practices and scaling a warehouse environment to support local markets

Leading High Performing Organizations:
Control operating expense budget and inventory accuracy
Exceptional collaboration, listening, written and verbal communication skills, including an ability to clearly communicate
Experience developing methods and processes to improve communication, efficiency, and performance
Extraordinary team player with the ability to thrive in a fast paced, high growth, entrepreneurial environment where quality, innovation, speed of decision making, and execution are critical to organizational success
Desire to help create a fun, productive culture and mentor colleagues across our business
You are detail-oriented and make data-driven decisions

We take care of our own:
Free catered lunch, snacks and drinks; new menu daily
Paid holidays and flexible paid time away (we’re big fans of unlimited!)
Your choice between Mac or PC
Casual dress code & flexible working environment
Onsite gym (UT & CA) & health clinic (UT only)
Comprehensive benefits including medical, dental, vision, life coverage and 401k match

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