Customer Service Sales Agent

DialAmerica - Akron, OH3.3

Full-time

If you have a passion for sales and customer service and you are looking for an exciting opportunity where you can grow your career we definitely want to talk with you!!

DialAmerica is currently hiring for our Inbound and Outbound postions. We offer both full time and part time our to fit your needs. You will be working with SiriusXM radio and a well-known idenity theft protection company. Don’t have experince in this?? No problem we have paid on the job training!!

Benefits

Here’s just some of what we have to offer:

  • Competitive base salary + incentives
  • Set schedule
  • Weekly pay with direct deposit
  • Healthcare coverage and 401K
  • Paid on-the-job training
  • Supportive and motivating staff to help you succeed
  • Rapid opportunities for advancement
  • Professional and upbeat office setting

Job Responsibilities

As a Customer Service Sales Representative, you will close quality sales, ensuring a positive customer experience by educating customers on the features and benefits of our clients’ products.

Specific duties for this sales representative role include:

  • Effectively communicating the features and benefits of our products
  • Using persuasive sales techniques to upsell and cross sell additional products
  • ensuring a positive customer experience while closing quality sales
  • Responding to questions and overcoming objections
  • Documenting all customer information, communications and sales in CRM system
  • Meeting weekly and monthly sales and revenue goals

Job Requirements

We are looking for Sales Representatives with a genuine hunger to succeed, strong prioritization and multi-tasking skills, and excellent communication and interpersonal skills.

Additional requirements for this role include:

  • Goal oriented with a healthy competitive spirit
  • Strong attention to detail, dependability, and follow through
  • Working knowledge of Windows-based software
  • Flexibility to adapt to changes in a growing organization
  • Self-motivated, positive attitude, and a love for hard work
  • Previous sales experience, a plus but not required
  • Background and/or drug test may be required
  • Must be 18 years old At DialAmerica YOU are the Difference!

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Job Type: Full-time

Experience:

  • sales: 1 year (Preferred)

Work environment:

  • Call center

Communication method(s) used:

  • Phone

Seasonal job:

  • No