Human Resources, Cash Office, Scheduling - Sales Support Team Lead

Belk - Winter Haven, FL (30+ days ago)3.6


The Sales Support Team (SST) Lead position is responsible for leading the execution of the human resources, scheduling and cash office functions. Responsibilities include associate recruitment, hiring, onboarding, benefits, employee relations, training, performance, policy communication, and scheduling.
  • Sales Support Team Lead will act as a keyholder with responsibility for leading the support staff as appropriate
  • Ensure that Associate onboarding is executed proficiently, accurately and in a timely manner. Ensures I-9/E-Verify and background check compliance
  • Leads the performance appraisal process and maintains personnel files
  • Ensures benefit administration and communication occurs in a timely manner
  • Assists with employee relations by witnessing associate coaching, counseling, submitting termination requests and administering exit interviews
  • Submits PeopleSoft changes to HRIS Support and ensures data accuracy
  • Prepares, processes and meets weekly payroll deadlines. Ensures payroll is accurate
  • Trains all new associates and managers on the scheduling process and system navigation (appropriate to their position)
  • Ensures a timely schedule is provided to associates (3 weeks in advance)
  • Approves all requests for time off and availability changes in the system (partners with Store Manager as needed)
  • Meets store budget, base staffing, and weekend percent guidelines through minimal edits
  • Lead the Office-Deposit function that includes all aspects of monetary maintenance in the store including processing the deposit, maintaining store petty cash funds (registers and vault), and performing the sales audit function