Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. As a service-oriented organization, we never waver in our commitment to our Corps.
FIRST AND FOREMOST, THE POSITION IS RESPONSIBLE FOR TAKING CARE OF MARINES, SAILORS AND FAMILY MEMBERS.
Provides primary sources of educational information to military personnel, spouses, dependents, DOD civilians and all others seeking information at the Lifelong Learning Center. Advises students on the educational opportunities at the colleges/ universities aboard Marine Corps Bases and in the surrounding area and available through distance learning programs. Provides information on standard check in/check out procedures and opportunities and requirements related to the Marine Corps Voluntary Education Programs. Responds to all inquiries on availability of funding, scholarships, loans, grants, enrollment procedures, prerequisites, room locations, schedules, costs and non-traditional education instruments including Defense Activity for Non-Traditional Education Support (DANTES). Possesses familiarity with American Council on Education (ACE) guide books in order to advise students on credits received for military training. Prints and reviews Sailor-Marine Corps American Council on Education Registry Transcripts (SMART) and assists military personnel in the preparation of DD295 documents as needed. Provides information on the College Level Examination Program (CLEP), DANTES and Excelsior testing programs. Collects and annotates Service members Opportunity College (SOC) agreements in student records.
Assists in maintaining a centrally managed educational accounting system, Navy Campus Management Information System (NCMIS). Serves as designee to sign Tuition Assistance (TA) Authorization documents. Inputs initial and subsequent entries into NCMIS for all Marine and Navy students, updates accounts and makes corrections or adjustments as needed. Ensures all information, schools, monetary amounts and necessary codes are entered correctly.
Interacts with colleges/universities, NCMIS accounting technicians, and DFAS to resolve complicated TA issues. Identifies, analyzes and researches problems and functions as a technical expert regarding the TA accounts resolution process. Documents actions and progress in counseling notes in NCMIS for each student for whom service is provided. Reviews and complies with Marine Corps Orders and regulations governing TA funding policies. Extracts and compiles statistical education usage information as requested. Submits necessary reports and conforms to applicable reporting guidelines
Provides students with information on TA policies and procedures individually or in group settings. Assists military personnel with enrollment and completion of TA applications, registration, course drop/add and withdrawal forms required by the institutions. Assists students who drop, withdraw or fail courses and informs them of repayment and/or waiver policies and procedures. Collects and reports grades to NCMIS as required. Responds to emails, faxes and telephone calls relating to tuition assistance. Provides assistance to those requesting information on Veterans Administration educational benefits.
Serves as Test Examiner as needed. Assists the Test Control Officer with conducting and administering DANTES (Defense Activity for Non-Traditional Education Support) and Military Classification Testing Programs. Compiles test report information and coordinates with HQMC representatives and local military commands. Assists the Test Control Officer with the proper administration and security of tests, in accordance with Marine Corps, DANTES, and DOD regulations and directives and approved educational testing techniques. Maintains DANTES materials in the Education Office.
Organizes meetings with colleges and universities to assist with establishing the final schedule and facility/classroom requirements. Works with off base colleges/universities to schedule special weekly education events and classrooms.
Provides administrative and technical support in compiling, correlating, and editing quarterly class schedules, briefings and education bulletins for printing and distribution. Assists in analyzing, researching, preparing and submitting articles and advertisements for educational opportunities to local media resources. Maintains administrative files that comprehensively reflect all educational events aboard the installation.
Maintains personal identification information IAW with prescribed regulations and ensures confidentiality and security of information. Handles sensitive information that is proprietary, privileged, confidential, or otherwise legally exempt from disclosure. Safeguards sensitive information and prevents unauthorized reading, printing, retaining, copying or dissemination of information, messages, or correspondence in accordance with rules and regulations such as those covered by the Privacy Act, 5 USC 552(a), Health Insurance Portability and Accountability Act, Public Law 104-191, and DoD Directive 6025.18.
Performs other duties as assigned.
Bachelor’s degree in education or a related field appropriate to work of the position, OR an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, OR three years of practical experience that demonstrates that the applicant has acquired the knowledge, skills, and abilities equivalent to that gained in the above in understanding basic education principles and processes. Knowledge of Voluntary Off-Duty Education, military structure, procedures and terminology preferred. Effective communication skills are required, as well as a demonstrated ability to meet and deal effectively with all military grades and people from diverse backgrounds with a variety of educational goals. Knowledge of office administration management and understanding of tuition assistance and other financial aid available for military personnel and family members. Knowledge of DANTES Testing Program.
How To Apply
All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/
Volunteer Experience- The amount of credit received for volunteer, internships and practicums is based on the amount of hours per week spent. Be sure to include the average hours per week worked in volunteer roles.
Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement.
References- Marine Corps Community Services South Carolina utilizes an online reference checking solution called Pre-Hire 360® from SkillSurvey. As a part of our selection process, applicants will be required to provide the names and email addresses of professional references that are able to provide information regarding work performance.
To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.
ALL QUESTIONS MUST BE ANSWERED, OR YOUR APPLICATION WILL NOT RECEIVE A COMPETITIVE SCORE.
Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.
It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.
As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
- Education/certification certificate(s), if applicable.
- If prior military, DD214 Member Copy
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with “TA” stamped in red on front of card.
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.