Full Job Description
DIRECTOR - ENROLLMENT MANAGEMENT
MALCOLM X COLLEGE
Malcolm X College is currently seeking a Director, Enrollment Management to join their Recruiting and Admissions team! The Director, Enrollment Management manages and directs a college’s enrollment management plan, creating and implementing strategies to successfully attract, enroll, and retain a diverse student body. This role manages the day-to-day operations of the Admissions and Recruitment Office, and is accountable for meeting established goals for a college’s enrollment growth. Performs related duties as required.
The mission of the Admissions Office is to assist all prospective students interested in attending one of the City Colleges of Chicago toward their acceptance to the college. We will provide current information about academic programs and degrees along with the admission requirements for our Health Science programs.
The mission of Malcolm X College is to provide accessible liberal arts and health-focused education that fosters personal and professional achievement. To fulfill this mission, we focus on the following core values: accountability, community, diversity, empowerment, learning, and respect.
Supervises staff in executing outreach plans and recruitment strategies to effectively market the college’s degree and certificate programs and increasing the interest of prospective students in order to attract and enroll new students.
Directs admissions and enrollment functions, ensuring prospective students are provided the assistance and information needed for a seamless transition from the online application through the orientation, enrollment, and registration process.
Develops and maintains ongoing relationships with schools, businesses, community organizations, and other partners in support of outreach initiatives and recruitment.
Assigns recruitment areas and/or target market segments, and reviews schedules of planned outreach activities including school visits, college fairs, and presentations.
Oversees the monitoring of students through the admissions funnel to ensure prospective students are effectively guided through the process for general and special admissions programs, student orientation, and related enrollment steps.
Executes strategies to drive engagement through social media sites(e.g. Twitter, Instagram, Snapchat) with an emphasis on increasing traffic to improve branding and student recruitment efforts.
Participates in developing strategies and implementing marketing plans to increase outreach and promote CCC programs to domestic and international students.
Produces, reviews, and monitors content for accuracy and relevance on college’s recruitment/ admissions website and associated social media sites.
Leads staff training on best practices in recruitment and admissions practices and supports professional development opportunities for staff.
Establishes performance guidelines and goals for staff. Meets with staff to review work activities and progress. Sets work priorities and focus direction.
Participates in the interviewing, selection, and hiring of staff. Initiates, approves, and implements staff disciplinary actions and makes recommendations for termination.
Develops and implements new student orientation procedures and informational materials. Directs the scheduling and presentation of new student orientation sessions.
Collaborates with key stakeholders in developing and proactively adjusting recruitment plans and strategies based on data analysis, review of application and enrollment trends, and other metrics to effectively reach enrollment goals.
Plans and coordinates open house events, information sessions, group tours, and other large-scale prospective student events and recruitment programs.
A Bachelor’s degree from an accredited college or university, or an equivalent combination of training and experience. Masters degree preferred.
Five years of work experience in enrollment management, student affairs, or student services, preferably at a community college, including two years of supervisory experience.
Demonstrated understanding of marketing, recruiting, outreach, and effective communication techniques
Proficiency in the use of Microsoft Office (Word, Excel, and Outlook)
When applying, please attach your unofficial transcripts and professional resume.
WE OFFER: Excellent health benefits at a low cost; Investment plans 403(b) & 457(b); SURS Retirement Plan; Generous vacation, holidays, personal and sick days; Tuition Reimbursement. For a more detailed overview of benefits please visit our benefits page.
For the second time in three years, Malcolm X College was selected as a Promising Places to Work in Community Colleges award winner! The award is given by the National Institute for Staff and Organizational Development (NISOD), a membership organization committed to promoting and celebrating excellence in teaching and leadership at community and technical colleges, and Diverse: Issues in Higher Education, a leading academic publication.
MXC was recognized for its best-in-class student and staff recruitment and retention practices, inclusive learning and working environments, and meaningful community service and engagement opportunities.
Chicago residency is required for all full-time employees within 6 months of hire.
We are an equal opportunity and affirmative action employer.
Thank you for your interest in City Colleges of Chicago!