Full Job Description
Advocate Trinity Hospital has a rich and robust history, having served the health care needs of the communities, individuals and families in the southeast side of Chicago for more than 110 years, beginning in 1895 as South Chicago Hospital. In 1995, Trinity Hospital, part of the Evangelical Health Systems (EHS) merged with Lutheran General Health System to become the present day Advocate Trinity Hospital which is a 193 licensed-bed facility with approximately 300 physicians representing 50 specialties. This includes advanced heart attack care, expanded Cardiovascular Services, primary stroke care center, oncology/infusion center, Level II special care nursery and an array of surgical specialties not found in most community hospitals. Trinity earned Joint Commission accreditation, received HealthGrades® recognition with five star ratings for pulmonary and stroke care; also highest rating for total hip replacement surgery and was awarded the Society for Healthcare Strategy and Market Development (SHSMDSM) Circle of Distinction Award. Trinity's nearly 1,000 employees, make the hospital one of the area's largest employers.
To provide leadership to the medical office practice(s) with accountability for the clinical operations in collaboration with the practice manager/director, physicians, associates and all internal and external customers including patients/families. To provide accountable leadership to staff through coaching, mentoring, and role modeling to achieve the highest quality patient care in a safe, cost effective and customer focused environment. The Clinical Coordinator acts as a clinical expert and resource to clinical and non~clinical staff. This position will work closely with the Manager, Physician Leadership, and staff to optimize patient flow and improve patient care and education. The Clinical Coordinator will contribute to the growth of the medical practice by promoting the Advocate Experience.
Clinical Care and Health Outcomes ~ Participates in the delivery of quality clinical care. Works closely with healthcare team and physician to assure triage, telephone assessments, home therapies and patient visits are consistent with established guidelines and followed by the healthcare team. Takes a lead role with the clinical team to meet/exceed CI goals. Assists physicians and associates in managing patient registries. Performs clinical duties as determined by the needs of the practice site(s) or as assigned by his/her manager.
Patient Satisfaction and Operations ~ Collaborates with the manager/director and physician leadership to maintain an environment that is patient centered as evidenced by the availability of open access including but not limited to the following: same day appointments, future appointments made, referrals made within the group, adherence to test result reporting guidelines, positive patient comments, and meeting/exceeding Key Result Area (KRA) goals.
Growth and Funding our Future ~ Supports initiatives that enhance practice growth as well as retention of existing patients under the direction
Graduate from accredited school of nursing
5+ years of nursing experience
Leadership experience preferred
Knowledge of OSHA, FMLA, ADA,
DOT regulations, CDC guidelines,
Workman's Comp Laws if applicable
Good communication skills.
Proficient with keyboard and
Good time management and
Current RN Licensure in State of Illinois
Current CPR certification
Ability to work varying shifts any day of the week to meet needs of the site.
Ability to work under stressful conditions and difficult situations.
Ability to perform lifting/transfer activities relating to patient as needed, ability to stoop/bend.
Able to respond quickly to patient needs and work at a fast pace.
Work environment includes probability of exposure to adverse, hazardous materials while caring for the sick.
Ability to assist in the evacuation of patients in the event of fire or other disaster.
Routinely works with potentially infectious specimens and patients.
This position will recognize needs and behaviors of a variety of patient age
groups i.e. understand child growth and development, normal pattern of adolescent behavior and look for normal signs of aging.
Ability to travel to Advocate locations.
About Advocate Health Care
Advocate Health Care, named among the nation’s Top 5 large health systems based on quality by Truven Analytics, is the largest health system in Illinois and one of the largest health care providers in the Midwest. Advocate operates more than 250 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, the state’s largest emergency and Level I trauma network, one of the area’s largest home health care companies, and the region’s largest medical group. Advocate Health Care has 4 teaching hospitals and is a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ.