About us
The Palm Springs Aerial Tramway—the world’s largest rotating tram car—travels over two-and-one-half miles along the breathtaking cliffs of Chino Canyon, transporting riders to the pristine wilderness of the Mt. San Jacinto State Park. During your approximately ten-minute journey, tram cars rotate slowly, offering picturesque and spectacular vistas of the valley floor below. Once you reach the Mountain Station—elevation 8,516 feet—enjoy two restaurants, observation decks, a natural history museum, two documentary theaters, a gift shop, and over 50 miles of hiking trails.
Job description
Welcome to The Palm Springs Aerial Tramway! We are recruiting a full-time, 40+ hour per week Aerial Tramcar Operator & Shuttle Driver. Core duties include operating the world's largest rotating tram car, driving a 25+ passenger shuttle bus, performing various cleaning duties in public and employee areas, and providing excellent customer service to guests.
ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Operate tram cars in accordance with standard operating and safety procedures.
· Inspect tram cars for all safety concerns and communicate any safety issues to the on-duty supervisor and maintenance personnel.
· Load and unload passengers safely.
· Monitor and direct the flow of guests on the docks at both stations.
· Make announcements to communicate departure times and gives instructions to passengers while operating the mountain turnstile. Assist at valley turnstile as directed.
· Perform various janitorial duties of public and employee areas involving but not limited to: trash collection; cleaning of restrooms; mopping; vacuuming, and surface disinfection.
· Clean tram cars to include mopping, cleaning of windows; wipe down of hand rails and other surfaces.
· Conduct emergency tram car procedures in the event of a stoppage or other immediate response event.
· Operate tramway vehicles in accordance with standard operating and safety procedures.
· Operate tramway equipment including but not limited to: snow blowers and scissor lift in accordance with standard operating and safety procedures.
· Drive a 25+ person, open-air shuttle bus and perform all required pre/post trip inspections. Report all deficiencies or issues to the on-duty supervisor as needed.
· Oversee the parking operation when serving as a bus driver, coordinating opening and closing of lots with the assistance of security personnel or others.
· Provide traffic control and direction for parking of vehicles when lower lots are utilized.
· Respond to all customer related inquiries, concerns, and questions either directly or by referring them to the appropriate party/department.
· Provide open, responsive, and courteous communications and customer service with employees and customers.
· Provide or assist with CPR/AED/First Aid procedures as needed.
· Perform grounds keeping duties, including but not limited to: landscaping, debris removal, and snow removal.
· Perform general trash removal and cleanup of roads and parking lots.
REQUIREMENTS
Ability to work all holidays, weekdays, weekends, and shifts regularly occurring between 6:00 am – 10:30 pm seven days per week with mandatory overtime as needed. Shifts may be later or earlier for special events and/or holidays.
LICENSES AND CERTIFICATIONS
California Commercial driver’s license with passenger endorsement for a 25+ passenger shuttle required within 180-days of hire.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, sit, walk, use hands and fingers to handle or feel, reach with hands and arms, and talk and hear. The employee is occasionally required to bend at the waist, climb or balance, crouch, and go above shoulder height. The employee must occasionally lift, push, pull, and move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must be able to wear a fall restraint system with a maximum weight-bearing load of 300 pounds during an emergency evacuation of the tram. The employee will need the ability to traverse the top of the tram car and cross a platform at heights of up to 600 feet above the ground.
WORK ENVIRONMENT
The work environment characteristics described here represent those encountered by employees while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Work is performed primarily in the public eye, both indoors and outside, with extensive public contact and frequent interruptions. The noise level in the work environment is moderately loud. While performing the duties of this job, the employee is frequently exposed to changing altitudes and weather conditions ranging from extreme cold to extreme heat. The employee is occasionally exposed to fumes, airborne particles, and chemicals associated with janitorial duties. The work environment is fast paced, with large crowds.
Job Type: Full-time
Pay: $21.52 - $23.67 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Retirement plan
- Tuition reimbursement
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Days:
- Every weekend
- Holidays
- Monday to Friday
- Weekends as needed
Application Question(s):
- Are you able to work various shifts, ranging from 6:00 am - 10:30 pm, 7 days a week, holidays, weekends, and overtime as needed?
Experience:
- Customer service: 2 years (Preferred)
- Communication skills: 2 years (Preferred)
Ability to Commute:
- Palm Springs, CA 92262 (Required)
Work Location: In person
