Sr. Project Manager - Global Operations

Pearson - Durham, NC

Full-time
**Description**

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

Pearson is an Equal Opportunity and Affirmative Action Employer, and a member of E-Verify. All qualified applicants, including minorities, women, veterans, and people with disabilities are encouraged to apply.

**Summary: **

The Global Operations Program Management team is responsible for delivering transformative projects and programs across the Global Operations pillars (Supply Chain, Customer Support, Commercial Operations, Procurement and Property & Facilities) and market-facing businesses.

Working from our office in North Carolina, the **Sr. P** **roject Manager, Global** **Operations** will support project sponsors (and program directors) across a range of business functions to include supply chain, customer experience, procurement and property & facilities. Projects will align to Pearson’s strategic objectives and will involve significant process transformation and change.

Under general supervision of either a Portfolio Manager or a Program Director, the **Sr. Project Manager, Global Operations** will lead and direct multiple projects or one larger project.

**Responsibilities: **

The **Sr. Project Manager, Global Operations** has responsibility for all aspects of the project management over the entire life (initiate, plan, execute, control, close) of a project. Specific responsibilities include:

  • Manage all aspects of end-to-end project management including, but not limited to:
o Understand detailed stakeholder requirements, constraints, and assumptions in order to establish the project plan, project charter and project deliverables.

o Conduct a kick-off meeting with all key stakeholders in order to review the overall project plan and gain consensus.

o Execute the tasks as defined in the project plan in order to achieve the project goals.

o Manage changes to the project scope, project schedule, and project costs

o Measure project performance using appropriate tools and techniques

o Conduct project close meeting, capture lessons learned and archive for future projects.

  • Communicate with the Program Director and/or Program/Project Sponsor regarding status of specific projects
  • Identify and drive project-level change management activities
  • Support Program Director and/or Program/Project Sponsor with project/initiative status reporting.
  • Assist with other ad-hoc projects as assigned.
**Qualifications**

Qualifications:
+ Minimum of 5 years project management, consulting and/or business process experience.

+ Subject matter expertise in at least one of the Global Operations pillars (supply chain, customer support, commercial operations, procurement and property & facilities).

+ Effective written and verbal communication skills and change management experience.

+ Experience working on projects with change management elements

+ Ability to build project plans and monitor/report on project status.

+ Knowledge and competency in business processing mapping and documentation.

+ Develops and maintains constructive and cooperative working relationships with others.

Additional Skills/Knowledge/Abilities:
+ This position requires a Bachelor’s Degree. MBA a plus

+ PMI Certification a plus

+ Consulting experience a plus

+ Ability to travel internationally and domestically as needed (5-10%)

\#LI-DL

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

**Primary Location: ** US-NC-Durham

**Work Locations: ** US-NC-Durham-5425 Page Churchill 5425 Page Road Durham 27703

**Job: ** Project/Programme Management

**Organization: ** Technology & Operations

**Employee Status: ** Regular Employee

**Job Type: ** Standard

**Shift: ** Day Job

**Job Posting: ** Oct 1, 2019

**Job Unposting: ** Ongoing

**Schedule: ** Full-time Regular

**Req ID: ** 1912435

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.