Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much
more patient-centric one. As a Saginaw Discount Pharmacy Technician, you'll be front and center – interacting with our customers and
developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support –
including the latest technology – to grow their careers and reach their goals.
Saginaw Discount will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning
activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced
knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy.
Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and
procedures.
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified,
assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the
pharmacy cash registers.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues
and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer
experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Saginaw Discount service traits (e.g.,
offering help proactively, identifying needs, servicing until satisfied, etc.).
Develops strong relationships with most valuable customers.
Operations
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company
policy. Reviews and complies with the Saginaw discount pharmacy Code of Conduct.
Performs duties as assigned by Pharmacy Manager, including utilizing pharmacy systems to enter patient and drug information,
ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying
medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to
pharmacy errors and the Quality Improvement Program.
Strictly adheres to the Saginaw Discount Pharmacy policy policy regarding Good Faith Dispensing during all applicable
prescription dispensing activities.
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required.
Takes customer to OTC sleeve possible to assist in locating products.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner,
and performs other clerical duties, as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and
storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for
warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or
damaged goods involving Rx drugs.
May assist pharmacist in administering clinical services like Immunization.
Assists Pharmacy Manager in developing and maintaining good relationships with the local medical community, including
physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement
homes, nursing homes, and other forums for enhancing growth opportunities.
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean,
neat and orderly in condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Earns and maintains PTCB certification and Michigan pharmacy technician license.
Job Types: Full-time, Part-time
Pay: $12.50 - $16.00 per hour
Expected hours: 32 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid sick time
- Paid time off
- Paid training
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Pharmacy technician experience: 1 year (Preferred)
Shift availability:
Ability to Commute:
- Bay City, MI 48706 (Required)
Ability to Relocate:
- Bay City, MI 48706: Relocate before starting work (Preferred)
Work Location: In person
