The Director of IT will oversee all technology operations, analyzing the business requirements of all departments to determine their technology needs and setting priorities for the IT department that align with the strategies of the executive leadership team. The Director of IT provides technology planning, organization, execution, and leadership required to support business goals through systems consisting of servers, hardware, software, information security, vendor partnerships, and overall IT strategy. This position must be able to understand business needs and communicate complex technology concepts well with other business leaders. This is a working IT position, meaning that the incumbent will be responsible for carrying out IT work while also managing the IT department.
Essential Duties and Responsibilities include the following (Other duties may be assigned):
Partner with the executive leadership team to develop a strategic, cost-effective IT infrastructure roadmap.
Establish IT policies and systems to support the implementation of business strategies, educate users in basic security protocols and ensure appropriate use of IT systems and resources.
Analyze complex business needs and work with business leaders to develop solutions that meet their needs.
Owner from an IT perspective for business continuity plans, disaster recovery plans, and data security infrastructure.
Insure appropriate care of IT resources, including server maintenance, physical security of IT assets, and appropriate tracking of mobile devices.
Support requests for changes in programming related to CRM, ERP, and other business software solutions.
Manage VOIP, internet, intranet, email, VPN, and other communications technologies for a global workforce.
Ensure timely and effective user support.
Identify the need for upgrades, configurations, and new systems and report these needs to the executive leadership team.
Ensure compliance with regulatory requirements, including Sarbanes Oxley and with corporate cybersecurity standards.
Manage vendor relationships and take the lead role in negotiating contracts with vendors.
Ensure proper documentation of IT programming and development activities.
Apply Project Management principles to IT projects, releases, and implementations.
Remain up-to-speed on technological advances and new opportunities that technologies can provide our business.
As needed, hire staff who will align well with CIVCO’s values and culture.
Responsible for performance management and development of IT staff members, ensuring they receive the training and support necessary to achieve their full potential.
Prioritize the work of all IT Staff.
Manage overall IT department budget.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education, Experience, and Certifications:
Bachelor’s degree or equivalent in programming, computer science, engineering, or relevant field.
Minimum of ten years experience in IT with a history of progressively responsible roles, including:
Management of large projects
Leadership of teams
Solid partnership with business leaders
Successful vendor management.
Enterprise level ERP systems
Maintain at least one Information Security industry certification (such as Security+, SSCP, CISA, or CISSP)
Essential Knowledge, Skills and Abilities:
Experience in strategic planning and development of enterprise wide IT roadmap.
Ability to maintain confidentiality for access points and sensitive information.
Ability to multi-task and handle multiple requests from various levels of authority.
Excellent written and oral communication and presentation skills.
Ability to develop funding requests for proposed enhancements.
Strong organizational and computer skills.
Ability to travel at least 20% of the time.
Ability to lead and direct the activities of a team including hiring, termination, performance management and delegation.
Ability to develop and maintain budget information for each project as well as the department.
Knowledge of contracting, negotiating, and change management.
Experience with analysis, evaluation, and implementation of IT systems.
Strong project management and leadership skills.
Ability to manage, report, and audit Sarbanes Oxley and cyber security controls annually with internal and external audit teams.
Working knowledge of iSeries Systems.
Working knowledge of ERP systems/software development for applications relevant to manufacturing, business processes, information flow and information systems (INFOR XA experience a plus)
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands necessary to perform this job
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Never: Not performed or required.
Seldom/Rare: One time per hour per 8 hour shift.
Occasional: Up to 1/3 of day; 1 x every 30 minutes; 1 – 2.6 hours
Frequent: 1/3 to 2/3 of day; 1 x every 2 minutes; 2.7-5.3 hours
Constant: Greater than 2/3 of day; 1 x every 15 seconds; 5.3-8 hours
Associate must maintain balance to prevent falling when walking, standing, and sitting.
Defined as bending body forward or laterally by bending spine at the waist, requiring use of the lower extremities and back muscles. With the adjust-ability of the tables and stools Associates should not have to bend/stoop
Handling/grasping is required to handle work materials and products up to 10 lbs. Fine Grasping pinching up to 5 lbs. for grasping small items.
Associates may kneel when working on equipment.
Rarely- up to 30 pounds
Associate may lift an item up to 30 pounds.
Low Level Work
Defined as a low level work position with one’s back upright, knees and hips flexed and buttocks adjacent to heels.
Associates push/pull chairs/ materials with force up to 10 lbs.
Associates have the ability to position themselves and their work materials to minimize any lifting away from body.
Associates will be seated at their work station.
Associates may need to stand for up to 4 hours per day.
Associates have the ability to position themselves and their work materials to minimize any lifting.
Associate is required to walk on level surfaces with the ability to walk around cubicles. Associate also walks up to 200 yards from parking lot to their work area.