Provides daily administrative support to supervisors and social services specialists of one or more programs of the Children, Youth, and Families Division. Works collaboratively with other administrative staff in all regions. Organizes and maintains case records, statistical reports and data needed by the units; monthly tracking and maintaining documentation.Uses the programs' databases to enter and update information. Assists with new staff set up. Helps in the coordination of special program events. Performs general office duties, including faxing, copying, document imaging, mail pick-up and distribution, preparing and mailing letters. Types notes of meetings; schedules conference rooms and maintains calendars; orders office supplies. Screens calls for the type of problem being presented and routes calls to the appropriate staff. Duties are performed under the general supervision of the Administrative Assistant IV within the Children, Youth, and Families Division.
Note: The functional areas of this position are general administrative, records management, data entry, and word processing/typing.
Any combination of education, experience and training equivalent to high school graduation and two years of experience providing administrative support in the assigned functional area(s).
CERTIFICATES AND LICENSES REQUIRED:
Driver's license required upon hire.
Front-line administrative and customer service experience supporting staff in a human services environment, and working with a diverse population. Experience with Microsoft Office Suite applications (i.e., Word, Excel, Publisher, PowerPoint) and enterprise systems such as SAP, SharePoint, OASIS, Electronic Management Systems, etc. Completion of some college education preferred.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to the positions must satisfactorily complete a criminal background check, Child Protective Services Registry check, and driving record check.
Ability to communicate clearly and concisely, both orally and in writing.
Duties are generally sedentary and performed in a normal office environment. Ability to use automated technology. Sufficiently mobile to deliver mail, messages and cases records. Ability to lift and carry heavy case records. All duties performed with or without reasonable accommodations.
Panel interview; may include a written exercise.
It is the policy of Fairfax County Government to prohibit discrimination on the basis of race, sex, color, national origin, religion, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.