Connect America is the largest independent provider of medical alarms. The Company is the largest provider in the Consumer segment and the fastest growing provider in the Healthcare segment offering a broad range of at home or on-the-go medical alarm and tele-health solutions to consumers, hospitals, home healthcare agencies, and healthcare professionals nationwide. All Connect America medical alarms are sold nationwide, and protect customers 24 hours a day, 7 days a week. The Company is headquartered just outside Philadelphia, Pennsylvania in Bala Cynwyd, Pennsylvania and operates a sales center in Glen Mills, Pennsylvania. Connect America is a leading marketer in the industry under the brand Medical Alert.
Ensure the training needs for the business are being met through the continued development of training materials and content delivery. Develop and enhance procedures, processes and systems used by various areas of the business to gain the knowledge needed to create appropriate training materials. Work independently as well as in a group setting.
LMS Administrator - Content Development:
Work with the Training Team to create and deliver content materials.
Work with the Training Team to implement new systems and testing materials.
Update and modify training materials as needed.
Assist with training material development and training plans.
LMS Administrator - Training – Hands On:
Work with the Training Team to schedule and prepare for New Hire training classes, including administrative tasks such as ensuring proper paperwork, correspondence and logins for systems are set up.
Participate in the Q/A process and provide feedback as necessary.
Assist with refresher training and coaching.
Coach trainees and provide feedback to the Training Team and appropriate Managers.
Work with trainees and provide support during “Nesting”. Evaluate and provide feedback related to training effectiveness.
Background and Experience:
Bachelor’s Degree preferred
Minimum of 3 years of training experience.
LMS Administration experience.
Knowledge of Learning Management Systems.
Experience in using Power Point, Word and Articulate