Web Marketing Specialist

Intercontinental Exchange - Atlanta, GA3.5

Full-timeEstimated: $57,000 - $76,000 a year
Job Purpose

Intercontinental Exchange (NYSE: ICE) seeks a Web Marketing Specialist whose primary responsibility is the creation, maintenance and enhancement of ICE’s digital properties, which primarily include www.theice.com , www.nyse.com , and www.intercontinentalexchange.com . The Web Marketing Specialist will integrate, and promote a consistent experience across the web properties via a web content management system, and leverage metrics, analytics and reporting tools to inform and improve natural and paid search presence. Reporting to the Senior Director of Digital and Web, the Web Marketing Specialist will work with business units and developers to craft engaging and maintainable web experiences. The ideal candidate will be experienced at developing and maintaining HTML/CSS for use with a CMS system, knowledge of best practices for SEO (search engine optimization), experience with Google Adwords placement and budgeting, and have the ability to interpret user behavior to promote new solutions. The successful candidate will have true enthusiasm for technology, a familiarity with content strategy and enjoy working with a tight-knit, marketing team.

Duties and Responsibilities

Provide consultative guidance to the businesses) on content, web design and user experience based on business needs and requirements.
Implement and maintain design and content solutions via web content management system.
Guide design/UX direction for web properties based on industry best practices.
Assist in development of marketing automation (landing pages, forms, SEM ads) and email templates based in HTML
Manage routine campaign management for web based or email based delivery
Knowledge and Experience

Degree in marketing, communications, computer science, design or related field
Advanced level proficiency in adobe creative suite (Illustrator, Dreamweaver, Photoshop)
3+ years experience with an enterprise web content management system
Proven understanding of UX and UI best practices for web properties and the systems that manage them.
3+ years experience working with major ecommerce sites, agency or financial web properties
3+ years experience updating and developing templates in a marketing automation system
Proven ability in coding HTML5 and CSS
Familiarity with designing/coding for email platforms
Understanding and ability to trouble shoot basic code markup for email and web platforms
Proven problem solving skills and a love for design challenges
A passion for web design and fast paced environments
Strong curiosity about users/visitors, and how to anticipate their needs by understanding behaviors
Core Competencies

Competencies are the skills and behaviors that are critical both to your personal performance and to ICE’s continued success. The core competencies apply to every member of staff working for ICE.


Offers time and/or assistance to colleagues; is widely regarded and respected as someone to go to for help
Fosters friendly and cooperative relationships with others; colleagues enjoy working with the
Shares knowledge and mentors staff; works to develop others’ knowledge as well as own
Gives and shares credit as appropriate
Contributes to recruiting and training efforts of others, including candidate referrals, job interviews and mentoring
Attends and participates in company and department level functions inside and outside of the office
Problem-Solving & Decision-Making

Demonstrates an understanding of the urgent nature of our business and the need to proactively find and fix problems quickly and effectively takes ownership and follows through on decisions; doesn’t minimize or forget about problems
Determines and fixes root causes rather than just treating symptoms
Applies novel techniques to solve problems that are more ambiguous; challenges long-held beliefs when necessary
Quickly and effectively identifies alternative solutions and the pros/cons of each; confirms that a proposed solution has no unintended consequences
Takes steps to mitigate risk
Consults with colleagues and recommends solutions based on the best interests of customers and shareholders, even when the opinion is unpopular

Actively listens and speaks to, not over, others
Uses clear and constructive language orally and in writing
Communicates important developments to the relevant and appropriate audiences in a timely and consistent manner
Asks follow-up questions to ensure all points are understood
Takes time to objectively listen to all viewpoints before forming an opinion
Builds consensus among differing views
Professionalism & Integrity

Makes a positive impression; represents the company well on the phone and in person, including maintaining attire and appearance that is consistent with company image and appropriate for employee’s role
Models a ‘can-do’ attitude and takes initiative as a self-starter; inspires and motivates others to do the same
Embraces, rather than resists, additional responsibilities
Refrains from office gossip; settles rather than creates conflict with and between others
Exhibits desired work habits including regular office hours and extra hours when necessary while minimizing breaks and non-work related activities
Adheres to all corporate policies; makes prudent use of company resources