Client Services Representative

ND Landscaping, Inc. - Georgetown, MA (30+ days ago)2.7


Client Services Representative

ND Landscaping, Inc. has been providing Full Service Landscaping for clients in the Greater Boston and the North Shore area for 37 years. We currently have a full-time position available for a Client Services Representative to represent the company as the first point of contact with our clients/potential clients. Come work with some fantastic people in a company that is growing and flourishing. If you are a hard-working individual who possesses excellent people and communication skills, then we want to hear from you.

Hours are 8:30am - 5:00pm Monday through Friday.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Answer a multi-line phone system with ease
  • Facilitate communication by effectively navigating computer and phone systems, while following all company standards
  • Build and maintain customer relationships throughout all communications, while demonstrating a professional and positive image to our customers
  • Prioritize, research, and respond to requests for information, requirements, or issues
  • Demonstrate high quality performance through accuracy and attention to detail in a timely manner
  • Foster communication and exhibit exceptional customer service in all professional interactions for both internal and external customers
  • General office filing, mailing, maintaining printer/copier/fax machine
  • Take inventory and order office supplies when needed
  • Ad Hoc projects as requested by management
  • Assist with general marketing tasks and maintain newsletter database for existing and prospective clients

QUALIFICATIONS:

  • Excellent written and verbal communication skills and a friendly demeanor
  • Detail oriented and ability to multitask
  • Bachelor’s degree preferred but not required
  • Must be proficient in Word, Excel and Power Point
  • Comfortable working in a fast-paced environment

Job Type: Full-time

Salary: $15.00 to $17.00 /hour