Collections Coordinator

Jackson Lewis P.C - White Plains, NY3.3

30+ days ago

Jackson Lewis P.C. is an employment law firm that represents management exclusively in every aspect of employment, benefits, labor and immigration law and related litigation. The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”.

Jackson Lewis has offices across the United States and Puerto Rico. The Firm is comprised of individual local offices staffed by attorneys and support personnel. These offices are supported by the National Operations Center which includes Human Resources, Information Technology, Finance/Accounting, Facilities, Marketing and Information Services.

This position is located in West Harrison, NY and reports to the Collections Supervisor.

Job Summary (basic description)

With minimal supervision, this position will provide clerical and administrative services to ensure efficient, timely and accurate processing of accounts. This position is responsible for follow up with clients regarding aging invoices and interacts primarily with firm clients, attorneys, staff, and the firm’s Accounting Department.

Essential Functions

  • Contact clients regarding past due Accounts Receivable.
  • Performs account reconciliations.
  • Manages client negotiations in payment of invoices.
  • Handles client bankruptcy filings.
  • Forward invoices, payment histories, and other reports as requested by clients.
  • Document activity by updating collections database with details of attorney and client communications.
  • Work with the firm’s Billing Department to ensure bills are rendered according to client requirements.
  • Follows up on aging reports with attorneys.
  • Monitor and respond to accounts receivable hotline and e-mail box for incoming requests.
  • Other duties as assigned.

Qualifications/Skills Required

  • Attention to detail and accuracy.
  • Minimum 0-3 years of experience in a professional services firm required.
  • Excellent interpersonal, verbal, and written communication skills; be a keen listener with the ability to work independently and as part of a team. Good communication, organizational, and problem solving skills.
  • Strong customer service skills and sound business judgment.
  • Ability to work “hands on” as required
  • Proficiency in Excel and Word required.

Educational Requirements

  • BA/BS in finance or related field

Job Type: Full-time