At North Point Hospitality (NPH), we serve our guests and each other with enthusiasm and warmth. NPH will Keep You Pointing North with internal advancement opportunities, a communications platform by Beekeeper where you can share your ideas and access information, and a comprehensive Group Benefits package. Need money now? Access your pay on-demand using the Rain payment management system!
Essential Functions:
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Serves ice water and/or coffee upon greeting the table
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Accurately relays order to kitchen or bar and serves courses from kitchen and service bars
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Garnishes and decorates dishes preparatory to serving
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Serves patrons from dish at table on occasion
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Observes diners to fulfill any additional request and to perceive when meal has been completed
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Totals bill and accepts payment or refers patron to cashier, using arithmetic, including making change
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Replenishes supplies and prepares for the next meal
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Takes the initiative to greet guests in a friendly and warm manner
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Other duties as assigned
Supervisory Responsibility: None
Work Environment: Semi-professional work environment requiring uniform dress. Requires frequent interaction with guests and other employees. Routinely uses standard restaurant equipment, point of sale system. Exposure to heat, various food types.
Other Duties:
Please note that this description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Requirements:
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High school diploma (or equivalent) preferred; must be min. 18 years of age
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
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Frequent standing (up to 8 hours), walking, occasional bending or reaching
Core Competencies: All North Point Hospitality employees are expected to exhibit the following behaviors in performing their job duties:
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Professionalism
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Ability to delight guests by anticipating needs and responding in a friendly, helpful manner
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Consistently caring and respectful attitude toward internal and external customers
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Act as gracious host to all guests
