Customer Service Representative - CSR

United Energy Services - Arlington Heights, IL (30+ days ago)

Turn you people skills into an exciting career in Customer Service!!!

Our mission at United Energy Services and US Energy Company is to provide the best customer service experience possible to our clients and their customers. We believe that starts with the Customer Service Representatives that represent the brand.

We are seeking individuals with a background in customer service, preferably from Hospitality, Restaurant, and Retail. Our goal is to find motivated and driven individuals that are looking to turn their people skills and previous customer service experiences into a new and promising career with a great company. Get your foot in the door as a Customer Service Representative.

Have you outgrown the retail environment?
Do you love working with people but just tired of the restaurant scene?
Are your people skills too good to be limited behind a bar?
In today's world, companies tend to be so technologically dependent with their marketing strategies, they tend to forget the most important rule to business:

If your customers do not feel like they matter, what you can offer won't matter!

We want individuals that know how to work well with customers in order to keep them coming back.

The Position:
Customer Service Representatives will be tasked with various responsibilities as it pertains to our national clients' B2B campaigns. Customer Service Representatives are expected to provide an exceptional level of customer service to current, former, and prospective customers by informing them of new programs options and promotions that may improve their service and customer service experience. Customer Service Representatives will answer questions, provide information and resolve any problems that may be related to our clients' services. Individuals will utilize their strong interpersonal skills and ability to connect with others to create a rapport with customers, potentially leading to long term relationships and improved customer retention.

**Please be aware that this is NOT a call center position. Requires face-to-face interactions. **

What we provide:
Full comprehensive training
Continual coaching and mentorship
Personal and professional development classes
Detailed growth plan to show you how to progress in the company
Merit-based promotion standards

Qualified candidate(s) should have 1-2 years of customer service experience, preferably from the Retail, Restaurant or Hotel industries. They must also possess the ability to work well in a team environment, possess a positive attitude, and have a desire to become the best at what they do.

The ideal candidate must also have:
Excellent people skills
Leadership instincts
A strong work ethic
A willingness to learn new skills and adapt quickly
A competitive spirit
US Energy Company is an authorized partner of United Energy Services. For more information, please visit our website at US Energy Company is located at 1200 N. Arlington Heights Rd, Itasca, IL 60143. For more information about United Energy Services, please visit our website at