Service Sales Representative, LCS

General Electric - Texas4.1

Full-time
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Role Summary:
Incrementally grow revenue of the Life Care Solutions service sales portfolio by creating and maintaining long-term customer relationships. Contact hospitals, clinics, physician offices, ambulatory surgery centers, and other outpatient facilities over the phone to drive service revenue growth. Meet/Exceed sales and revenue quotas. Prospects, qualifies, and closes new business. Position will support territory including Texas.

Essential Responsibilities:
Grow LCS Service Sales portfolio to achieve and exceed orders and revenue targets through outbound and inbound call activities.
Build and maintain a balanced funnel of sales prospects to drive contract orders and grow region revenue.
Achieve greater account penetration through building deeper relationships across health facilities.
Develop and maintain consultative sales relationship with all key-buying influences in each account by using Market Share data, historical service spend data, and following up on leads generated by the extended LCS team.
Become subject matter expert for the LCS equipment team on service contracts.
Drive increased rate of Point of Sale contracts through development of relationships with the LCS franchise.
Conduct regular calls with the service delivery team for assigned region to build funnel and proactively address any customer concerns.
Maintain and grow understanding of market dynamics to drive creative solutions with customers.
Understand basic clinical applications, functions, features, and benefits of the LCS products and contract offerings with the ability to communicate them clearly to customers.
Maintain/Earn customer loyally by providing best in class customer service to all GE Healthcare customers.
Promote customer satisfaction by working with install and support organization to resolve any customer related sales issues.
Maintain complete knowledge of each account’s history, contacts, and current/long-term purchase plans.
Track all outcomes and opportunities though Salesforce.com.

Qualifications/Requirements:
Bachelors degree
2+ years successful over the phone business to business sales experience requiring closure of sale over the phone
3+ years experience in customer facing role(s)
Proficiency in computer skills in Microsoft Office Suite products
Willingness to travel to required team meetings up to several trips per year including overnight stays depending on business needs
Ability to communicate using English (or local language)

Add Eligibility Requirement: GE will only employ those who are legally authorized to work in the United States for this opening.

Desired Characteristics:
Preferred candidate will live in Texas
Proven track record of sales success, meeting and exceeding sales targets, and penetrating new accounts/markets/competitive through proficiency in prospecting, lead qualification, sales and negotiations
Highly motivated goal-oriented self starter with ability to work autonomously and as part of a team, takes initiative to make things happen, identifies what needs to be done and does it
Exceptional interpersonal skills
Strong verbal phone communication, effective benefit-oriented presentation skills and robust influencing skills with persistence to overcome objectives
Excellent organizational, project management and time management skills, including multitasking and ability to prioritize and meet deadlines, follow up and attention to detail
Adaptable to multiple requests and daily changes
Ability to interact effectively with all levels of an organization, both internally and with external customers
Creative Problem Solving
Strong analytical skills demonstrating ability to identify root causes of problems; generate and evaluate creative alternative solutions; implement problem resolutions quickly and effectively with fact-based decisions
Dependable Being reliable, responsible, dedicated, committed, and fulfilling obligations
Adaptable/Flexible Being open to change (positive or negative) in response to new information, different or unexpected circumstances, and/or to work in ambiguous situations in a high paced environment with changing needs
High Integrity; Accepting and adhering to high ethical, moral, and personal values in decisions, communications, actions, and when dealing with others
Experience with Customer Relationship Management tools
Basic understanding of technical/medical equipment and services, preferred knowledge in applicable specific GE Healthcare care areas desired.

About Us:
GE (NYSE:GE) drives the world forward by tackling its biggest challenges. By combining world-class engineering with software and analytics, GE helps the world work more efficiently, reliably, and safely. GE people are global, diverse and dedicated, operating with the highest integrity and passion to fulfill GE’s mission and deliver for our customers. www.ge.com
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

Locations: United States; Texas
GE will only employ those who are legally authorized to work in the United States for this opening.