The purpose of the Client Director is to be a senior owner of a client relationship either locally or across markets. A Client director is expected to :
Own the relationship with their central and/or local client
Ensure the implementation of the strategic vision with the support of the internal team, local markets, OpCos and specialist functions
Deliver business financial targets for designated clients;
Be an ambassador for the business, connecting across internal and external networks to deliver the operating model and build the brand reputation of Dentsu Aegis Network
Mitchell-VP Client Services
Increase growth, revenue, brand presence and DAN collaboration.
Provide strategic counsel to clients; establish and build key client relationships.
Oversee and lead a wide variety of communications programs across multiple channels that meet client objectives.
Lead the development of plans, proposals, results reports, creative briefs, and other communications documents.
Develop relationships in Retail, Food/Beverage, CPG, Travel and Tourism, Health and Wellness, Financial Services, and Sports industries.
Organize, direct and collaborate effectively across teams to achieve results
Spearhead new business initiatives and take the lead on specific new business efforts, acting as an integral part of the pitch team, presenting recommendations to prospects.
Keep current with industry and overall consumer marketing trends while advancing our expertise in new media and marketing applications.
Maintain routine contact with key client stakeholders when appropriate. Regularly seek client feedback on the team’s performance.
Actively contribute original, innovative thinking as an agency thought-leader.
Knowledge and Skills:
BA in Communications, English, Journalism, Marketing, Public Relations, or related field
A minimum of 10 years of communications experience along with an agency and/or corporate background in integrated marketing, public relations, communications, advertising or digital communications.
Experience in participating in all phases of new business from ideation and program development to presentation and implementation.
Successful track record of growing new business.
Proven leader with experience designing and implementing initiatives through a variety of channels such as traditional media, bloggers, social and digital media and emerging online platforms.
Experience executing integrated digital and traditional campaigns.
Experience managing project financials, timelines and budgets.
Committed to consistently meeting and exceeding the highest gold standards of client service. Must be proactive and comfortable in a fast-paced environment.
Broad knowledge of consumer audiences and stakeholder groups
Ability to access and leverage consumer insights to make strategic recommendations and develop campaign concepts
Superior client service skills; ability to manage multiple clients and projects.
Understanding of the agency and consumer marketing communications environment
Strong written and oral presentation skills
A good listener, counselor and team player who can build strong relationships both internally and externally
An active social networker and consumer of emerging media
Mitchell Communications Group is an Equal Opportunity Employer and is committed to building an inclusive environment. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We also participate in E-Verify. In 2018, Mitchell was named as one of the Best Places to Work in Arkansas by Arkansas Business and Best Companies Group. In 2017, Mitchell was recognized by the PR Council in partnership with PRWeek as Best PR Firm Diversity Initiative – Honorable Mention during the annual Diversity Distinction in PR Awards in New York City.