Insurance Follow-up/Posting Clerk

Family Care Partners - Rocky Mount, NC (30+ days ago)3.2

Looking for an experienced highly motivated efficient and focused team player to join our group as an Insurance/Follow-up Clerk.


  • Accurately post payments from insurance companies in a timely manner.
  • Create overpayment refund request for patients and insurance companies.
  • Follow-up with insurance companies on unpaid or rejected claims, resolve issues and resubmit claims as necessary.
  • Assist patients with insurance and billing problems and answer questions regarding their accounts.
  • Assist with collections and billing.
  • Perform other duties deemed necessary.


  • 2-3 years insurance follow-up and posting experience in a medical facility.
  • Familiarity with insurance explanation of benefits forms.
  • Ability to work well individually and in a team environment.
  • Excellent oral and written communication skills.
  • Able to follow HIPPA guidelines.

Education and Experience

High School Diploma or equivalent.

2-3 years experience in medical insurance background preferred.

Job Type: Full-time