Overview:The BITI BAN NMS Specialist provides management and maintenance of access and systems with direct interaction with the BITI BAN NMS Program Manager and Engineers to enable system utilization on three (3) Regional locations and 115 sites (both CONUS and OCONUS). The BITI NMS Specialist utilizes extensive, hands on experience and knowledge of networking, server administration, So
Submit your resume today!larWinds, and virtual infrastructure to ensure high system availability, integrity, and efficiency. Individuals looking to fill this role must be able to operate both under the direction of PMO and autonomously to ensure that users are able to utilize the NMS system at all times in the monitoring, maintenance, and operation of the AFNet.
As a dynamic systems integrator, SMS offers proven solutions in engineering, operations, cybersecurity, and digital transformation. With expertise in modernizing and optimizing legacy infrastructure and systems, ensuring operational efficiency, and designing, implementing, and managing secure environments, SMS supports business and mission goals with proficiency, quality, and integrity.
SMS has been serving the advanced information technology needs of the federal government since 1976, delivering talented teams and innovative, cost-effective solutions and services to support our customers’ missions for more than 40 years. SMS is headquartered in McLean, Virginia, with offices and on-site operations at customer locations throughout the United States. For additional information on SMS, visit www.sms.com.
Responsibilities:
- Manage and maintain access to the NMS system resources IAW DoD and AF directives.
- Manage NMS baseline configuration and ensure any changes to that configuration are coordinated through AF Cyber TIM/CAB processes as necessary.
- Work with AFIN Response Center (ARC) personnel to ensure that NMS tickets are routed, updated, and closed IAW current AF Cyber and PMO policy/process.
- Support BITI NMS users with system configuration management, software/hardware upgrades, and troubleshooting of connectivity issues as a Tier 3 resource.
- Coordinate and direct network changes and troubleshooting to support NMS system functionality.
- Respond to user access issues, troubleshooting physical and logical connectivity to NMS system and its connected devices.
- Provide users with guidance to properly configure connected devices to ensure accurate monitoring/management.
- Work closely with NMS PMO to ensure system maintains compliance with published TO/TCTO and associated guidance (i.e. STIG, TCNO, etc).
- Author processes for configuring and managing NMS devices.
- Perform and assist with emergency restoration at sites both local and remote.
- Maintain a configuration databased of all deployed systems, software versions, and configurations.
- Act as a liaison between NMS PMO and operational units in coordination with CSS2 Field Engineering Representatives (FERs)
Qualifications:
- 1-3 yrs experience with networking/infrastructure best practices in medium-to-large scale Data Center environments.
- 3-5 yrs experience with Windows Server Admin roles.
- 3-5 yrs experience with SolarWinds or similar management software in a production environment.
- 3-5 yrs experience with VMware; building, maintaining, configuring, and troubleshooting Guest and Host OS.
- Demonstrated knowledge of SQL Databased maintenance and operations.
- Demonstrated ability to install, manage, and troubleshoot Windows Servers, SQL Servers and perform system maintenance through IIS, SQL DB Management Studio, Registry Edits, and Group Policy with an understanding of system security.
- Create, install, and manage system certificates.
- Familiarity with RMF processes.
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SMS is an Equal Opportunity Employer.*
Job Type: Full-time
