Business Applications Support Manager

DBi Services - Hazleton, PA (30+ days ago)3.0

The Business Applications Support Manager will be responsible for evaluating the procedures and technology systems utilized by the organization in order to develop insights into how to make changes to assist the business in operating more efficiently. A key requirement of this role will be to have an understanding of how the processes of each department impacts business output. Additional responsibilities include making any recommended hardware or software needs, best practices, and procedures in order to assist management in implementing strategic business function improvements. As such, this position will partner with technical, financial, and operational business groups to meet these objectives

General Information
Location 100 NORTH CONAHAN DR.
United States
Interface with finance group to establish a priority listing for all:
New application requests
Updates to existing application
Interface between applications requested by other functions and finance
Communicate, co-ordinate and prioritize finance projects with IT by establishing an IT priority list of requests.
Track and maintain status update of all projects with regular reports to finance group.
Manage Oracle Finance Help Desk and respond to end user support tickets. Escalate tickets to appropriate individuals as needed.
Ensure R12 is appropriately secured and audits the security features to ensure only authorized access to data entry and control of changes.
Provide support in coordination with IT systems manager for Oracle R12 applications, including General Ledger, Project Billing, Project Contract, Accounts Payable, Accounts Receivable, Fixed Assets, Procurements, HR, and Cash Management.
Manage and coordinate development of EIS reports with support from IT team and where required external providers.
Assist in developing views for EIS reports and creating views to develop and publish EIS reports for end users.
Work closely with department leadership to gather functional requirements for Oracle applications or 3rd party boundary applications that may interact with Oracle.
Interact with leadership and end users to gather reporting requirements and prepare functional design documents for report development.
Develop and in-depth understanding of how boundary applications interface and utilize Oracle data. Job Cost, Reforecasting, Kronos, PSR’S.
Coordinate and provide orientation and training to new team members in Accounting and Finance.
Work on enhancement requests, gather business requirements, and prepare functional design documents for custom development in Oracle.
Serve as the Finance functional owner in analysis, design, development, and testing cycles for customizations, upgrades, and interfaces to Oracle and boundary applications.
Work with Finance and IT Application Development to understand how business specific data rolls up into financial statements and how EMS reports financial data from Oracle.
Reviewing current Oracle R12 configuration and develop business process improvement recommendations based on Oracle recommended best practices.

Minimum of 10 years IT experience, with the following specific experiences: Oracle E-business R12 configuration, implementation, migration, and administration.
Bachelor's Degree in Computer Science, Information Systems, or equivalent.

Knowledge of data migration processes to Oracle from other E-suite solutions mandatory
Expertise working with boundary custom workflow solutions required
Experience in implementing and supporting Oracle ERP Applications.
Ability to analyze and resolve difficult technical issues quickly in a high-pressure environment.
R12 Oracle General Ledger Management Fundamentals.
R12 Oracle Sub ledger Accounting Fundamentals.
R12 Oracle Financials Accounting Hub Fundamentals.
Experience in running Oracle E-business R12 including activities like Patching, Cloning, Replication, System Administration, troubleshooting in HA and DR environments.
Good knowledge of SQL.
Experience administering Oracle EBS Financials, Supply Chain, and HR/Payroll applications.
Experience administering Oracle Business Intelligence Enterprise Edition (OBIEE).
Excellent analytical, problem solving, interpersonal and communicational skills.
Must be available on weekends, nights, and holidays as needed.

Physical Requirements
Use of hands for computer work.
Periodic standing, walking, reaching, and bending.