Print - Project Coordinator / Manager

TGI (Today's Graphics, Inc.) - Philadelphia, PA

Full-time

Print - Project Coordinator / Manager / Customer Service Representative

TGI is a Philadelphia based digital print and marketing solutions company with a reputation of exceptional quality and quick turnaround. TGI currently has an opening for a Print - Project Manager / Customer Service Representative.

As a Print - Project Manager / CSR you work in unison with the TGI sales team in order to meet our client's challenging expectations. You will be responsible for managing projects from the beginning inception stages to final delivery.

Responsibilities

  • Attending and resolving client inquiries
  • Processing and entering orders in a professional, efficient, and timely manner
  • Convert estimates and populate job tickets with pertinent information
  • Organizing workflow to meet tight client deadlines
  • Coordinating activities with internal departments and outside vendors to ensure on-time deliveries
  • Ensuring the customers needs are met - monitor job progress and handle any issues that arise
  • Act as point of contact and communicate lead with customer and internal team members

Desired skills

  • Proven work experience in the print industry as a Project Manager or Customer Service Representative
  • Solid organizational skills, including multitasking and time-management
  • Strong customer interaction, excellent communication skills, relationship builder
  • Problem solver
  • Experience with PACE MIS, or USPS Mailing is a plus

TGI offers a competitive salary and benefits package including: Medical, 401K, paid vacation and paid holidays. In addition, TGI offers an exciting, team oriented, professional environment where you can learn and grow professionally.

About TGI

For nearly four decades, TGI has been at the forefront of embracing and implementing the latest software, technology, and equipment. Our investments in technology, coupled with an outstanding team of industry professionals, has allowed TGI to provide the experience and expertise in digital print and marketing solutions that will help companies automate processes, enhance communications, create brand/product awareness, and drive sales.

Job Type: Full-time

Experience:

  • Printing: 3 years (Preferred)
  • relevant: 3 years (Preferred)

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off

Schedule:

  • Monday to Friday
  • Day shift
  • 8 hour shift