Family-owned FlynnO'Hara Uniforms is the Philadelphia-based supplier and retailer of high-quality school uniforms, gym wear, and medical attire, founded in 1972. We offer our team members flexible scheduling, a friendly work environment, in addition to competitive pay. Our Rockville, MD retail location is looking to fill a PT Key Holder position. The Key Holder is responsible for managing sales, operations, asset protection and human resources functions of the store to ensure a great customer experience and maximum profitability.
DUTIES
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Assume responsibility for the operations of the store in the absence of the Store Manager and Assistant Manager.
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Assist in the direction and supervision of associates engaged in sales, inventory-taking, and reconciling cash receipts or in performing guest services.
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Promote legendary customer service by ensuring associates are greeting and assisting customers; respond to customer inquiries and concerns in a professional and timely manner.
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Actively monitor inventory levels and sales to make timely and appropriate requests to maximize store fulfillment.
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Promote the use of product knowledge as a tool to enhance employee productivity, sales, and service levels.
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Maintain a visually appealing store, ensuring proper housekeeping; visual merchandising and organization are kept to the highest standard.
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Train associates on visual merchandising to ensure store is always maintained.
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Prepare and oversee physical inventory, receiving of merchandise and reporting discrepancies.
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Open boxes and other containers of merchandise, use computers to enter or access records.
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Check computer orders as well as sorting/placing materials on racks, shelves or in bins.
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Ensure consistent execution of company policies and procedures.
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Machine operators will have additional specific functions.
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Other duties as assigned/required.
QUALIFICATIONS
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Retail experience a PLUS!
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High School diploma or equivalent
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Open availability to work a flexible schedule to support the needs of the company. This position does not require Sundays or late nights.
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Clear and effective written, verbal communication and strong interpersonal skills.
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Ability to adapt to challenges while remaining calm in a fast-paced retail environment.
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Proficient in Windows based software, including Microsoft Outlook, Word, and Excel.
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Ability to be on your feet most of the day or moving on the sales floor or stockroom.
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Ability to delegate and prioritize tasks and responsibilities.
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Physical activities include bending, kneeling, lifting to 30 lbs., climbing, carrying, walking and/or reaching on a frequent basis.
