Temporary Parking Enforcement Officer

City of Santa Cruz, CA - Santa Cruz, CA (30+ days ago)

The Position
  • Multiple temporary and on call positions available. These positions will work scheduled shifts on weekends and holidays including evenings up to 9:00 pm; additional weekday shifts may occasionally be assigned as needed. Temporary positions are non-benefited. Be advised these temporary positions are of limited duration, and are not linked to regular positions of the same name. Temporary positions are limited to a total of 999 hours in a fiscal year.
Recruitment #18-100

Selection Timeline: (Note: The following process may be changed as deemed necessary by the Human Resources Director.)

1. This recruitment is continuous; recruitment will close when all positions are filled. All application materials must be received by the Human Resources Department. To apply, submit:

a) Application - online application preferred; paper application accepted. Resumes are not accepted in lieu of filling out application form completely.

b) Response to supplemental questions - will be a primary tool in the evaluation of your qualifications for this position. Any work experience described here should also be included in your employment history on the main application.

2. Applications competitively screened based on the minimum qualifications for this position. All qualified applications sent over to the hiring department. Hiring department reviews all applications.

3. Top qualified candidates scheduled for selection interviews. Department will contact only those candidates being scheduled for interviews. No other notification will be made.

4. Candidates who receive a job offer will be required to submit a three year DMV driving record printout (obtained within 30 days prior to date of request) as proof of a safe driving record.

a. Note: DMV printouts obtained online ($2.00) are not official documents and will not be accepted in lieu of official printouts. Official printouts are issued by a Department of Motor Vehicles at a cost of $5.00. Please refer to this link for information prior to obtaining your DMV printout: Driving Record Printouts.

Under supervision, patrols assigned areas of the City to enforce parking regulations, municipal and vehicle codes; issues citations; maintains records and performs related duties as required.
Typical Duties

(May include, but are not limited to the following):
  • Patrols an assigned area of the City to observe automobiles, motorcycles, commercial vehicles and other vehicles for parking violations; enforces local regulations and ordinances and State vehicle code laws.
  • Marks vehicles while operating specialized equipment.
  • Issues citations for expired meters, improper use of specially designated or timed zones or lots, expired registration, improperly licensed vehicles and related violations.
  • Answers a wide variety of questions from the public regarding parking and related traffic laws, location of public buildings, parks and other points of interest; interacts with hostile and irate parking violators; responds to complaints from the public.
  • Immobilizes and/or arranges for towing of vehicles for delinquent parking citations.
  • Maintains daily activity log.
  • Conducts parking studies and prepares reports as required.
  • Collects coin and makes minor repairs to parking meters.
  • Participates in parking enforcement programs as directed.
Position requires sitting, standing, walking on level and uneven or slippery surfaces, reaching, twisting, turning, kneeling, bending, stooping, squatting, crouching, grasping and making repetitive hand movement in the performance of daily duties. The position also requires both near and far vision when inspecting parking violations and entering data into computer. The need to lift, carry and push tools, equipment and supplies weighing up to 25 pounds is also required. Additionally, the incumbent in this outdoor position works in all weather conditions, including rain, hot and cold. The job duties may expose the employee to fumes, vehicle exhaust, dust, air contaminants. The nature of the work requires the incumbent to drive motorized vehicles and work in heavy traffic conditions. Acute hearing is required when providing phone and personal service.

Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
Minimum Qualifications
  • Basic grammar for completing forms and reports and for communicating in a professional manner.
  • Basic Computer Skills
  • Follow verbal and written instructions.
  • Understand, apply and explain parking rules and procedures.
  • Write clear and concise records, reports, declarations, and citations.
  • Work independently with minimal supervision.
  • Operate a three-wheel scooter safely and in accordance with traffic laws and rules.
  • Inspect all equipment and report all safety concerns immediately.
  • Observe and memorize names, places and incidents.
  • Learn and perform simple meter maintenance.
  • Act in a courteous and effective manner when dealing with the general public
  • Learn and memorize City layout, assigned schedules and routes.
  • Accurately record necessary information such as license plate, location, and vehicle description.
  • Tactfully communicate factual information regarding parking violations and listen to complaints of upset citizens.
  • Read, interpret and apply state and municipal ordinances.
Other Requirements
  • Work hours other than 8 a.m. to 5 p.m., and weekends as required.
  • Wear and maintain a uniform.
  • Work in all weather conditions.
Education and Experience
Any combination of education and experience that provides the knowledge, skills and abilities shown above is acceptable. A typical way to obtain these qualifications would be:
  • High School graduation or G.E.D
  • Six (6) months of public contact experience and
  • Basic computer skills
  • Possession at time of hire and continued maintenance of a valid California Drivers License and a safe driving record.
Desirable Qualifications
  • Parking Experience
  • Ability to speak Spanish
  • Experience with handheld mobile network devices (e.g. iPhone, 3G phone, Windows phone etc.)