Lead Staffing SpecialistCentral Staffing
This position will be responsible for overall staffing operations to ensure that clients’ staffing needs are met. Act as the lead coordinator when scheduling needs for all areas of clinical and non-clinical service lines and build and maintain a strategic partnership with the client through an extensive and detailed understanding of the clients’ business, strategic direction, processes and policies in order to understand staffing needs. This position will act as the main liaison between the staffing coordinators and leadership.
Memorial Hermann Central Staffing has excellent opportunities for experienced professionals to work in a friendly, team-oriented environment. As the internal staffing pool for Memorial Hermann's network of facilities throughout the Greater Houston area, we offer the following benefits: steady, long-term assignments with flexible scheduling, a work environment and atmosphere consistently ranked among the best in Houston, great hourly rates and benefits that include a 403(b) retirement plan. Apply today and come to work in a caring atmosphere that allows you to focus on achieving the best possible patient outcomes.
Education: Associate’s degree with five (5) years of results oriented HR/recruitment, staffing, sales, marketing, or related experience OR Bachelor’s degree with three (3) years of results oriented HR/recruitment, staffing, sales, marketing, or related experience.
Experience / Knowledge / Skills:
Ability to perform independent analysis and interpretation of data.
Strong analytical, data management and computer skills.
Type a minimum of 45 words per minute.
Possess above average grammar skills.
Ability to work independently and exercise sound judgment in interactions with Central Staffing employees and hospital administration; with minimum supervision.
Willing and able to work rotating shifts, weekends and on-call.
Must have excellent verbal, written and interpersonal skills.
Must be able to work in a fast paced environment under pressure, meet deadlines, and be tactful and diplomatic
Advanced computer skills in Microsoft Office products and web based applications, including intermediate data analysis in Excel.
Demonstrates strong organization skills and problem-solving ability with the ability to coordinate staffing for multiple facilities.
Demonstrate a commitment to the Partners-in-Caring process by integrating our culture in all internal and external customer interactions; delivers on our brand promise of “we advance health” through innovation, accountability, empowerment, collaboration, compassion and results while ensuring one Memorial Hermann.
Manage a primary function for the staffing department and ensure per diem staffing requests/needs are received, filled and validated per current process.
Ensure all per diem staff are contacted by phone, text, regular mail and email as described in the most current process.
Ensure that all communication will be used to ensure all open shifts are filled to the best of our abilities.
Maintain deep knowledge of all facilities, locations and areas served to ensure the highest level of customer service and met needs.
Maintain a current contact list at all times of those facilities and their representatives to ensure smoothness of communication.
Develop and produce reports analyzing the current requests of the System to ensure appropriate projections of future needs based on current needs.
Identify and respond to problems with appropriate action and follow-up.
Review departmental processes to seek improvement.
Partner with Staffing Analyst to analyze shift commitment audits.
Orient and train new employees regarding System and Central Staffing policies and procedures.
Undertake and manage unique assignments, as required.
Adhere to all policies applicable to position.
Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
Other duties as assigned.