Desktop Support Technician

nsc global, llc - Kansas City, MO (30+ days ago)


NSC Global is currently looking for a Desktop Support Engineer to join our growing company.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. nscglobal is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in New York, NY. Please review our website at www.nscglobal.com for more information on our organization.

POSITION: Desktop Support Engineer (Kansas City, MO)

JOB TYPE: Direct hire

SALARY: OPEN (based on experience)

START DATE: IMMEDIATELY

Responds to requests for service incidents and provides on-site, in-house, and remote technical service support, installation, configuration and incident resolution in Macintosh & PC/network environments. Specialist provides technical support to customers on operational or maintenance aspects of system equipment, as well as, diagnoses mechanical, hardware, software and systems failures, using established procedures. Knowledge Area and Competency - Acquires job skills and learns company policies and procedures to complete routine tasks pertaining to computer hardware, software or operating systems. - Printer Support - Peripheral Support - Desktop/Laptop Hardware Support - Windows OS Support - Macintosh OSX Support - Workstation Networking - Wireless Networking - Common Application Support - Custom Application Support

Job Type: Full-time