Job Overview
Our offices are a cutting-edge dental specialty practice located in midtown Manhattan. The position of Dental Receptionist/Office Manager is a dynamic and unique one that plays a central role in our office. The role calls for tremendous intelligence and a hospitable demeanor.
Bring your future to our practices and benefit from:
- Healthcare benefits
- Retirement benefits
- Work-life balance and flexibility- starting employees receive two weeks of paid time off
- Opportunities to be mentored, mentor others and implement change
- Ability to grow as they continue to expand
- Access to industry experts, cutting-edge research, and professional development courses from neighboring universities to improve your skills.
Your typical work includes the following:
- Answering a multi-line phone and providing helpful, accurate responses to inquiries by patients and doctors.
- Optimize and oversee full cycle from new patient inquiries to securing booked appointments and charge capture.
- Managing calendars for multiple doctors- ensuring that patients’ appointments, cancellations, rescheduling, last-minute adjustments, requests, and other issues are handled appropriately to ensure a) patient satisfaction b) meet dentistry goals c) help meet goals of the practice.
- Insurance verification, manage proper filing of insurance and act as liaison between patient and insurance companies including: assisting patients with insurance processing, calculating insurance/patient portion, working with patients with affordable payment plan options, insurance claim submissions.
- Understanding the business and facilitating the attainment of its ongoing goals and growth.
- The prompt, gracious greeting, and registration of arriving patients
- Build and develop ongoing relationship with new and existing patients to grow reputation and generate revenue
- Ensure file organization based on office protocol
Qualifications
- At least 5-10 years of experience as a Dental Receptionist or Dental Receptionist/Office Manager
- A four-year college degree, with a minimum GPA of 3.0.
- Excellent phone skills
- Excellent written and verbal communication skills
- Candidate should be an independent thinker, organized, self-motivated, adaptable, able to take the initiative, with a positive attitude
- Experience with Dental software
- Experience with Microsoft Office
Skills
- Calendars
- Full Time Experience interacting as a receptionist with dental patients
- Customer Service
- Communication
- High degree of initiative
- Skilled multi-tasker
- Microsoft Office
Compensation package: $80,000 - $100,000 per year
- We provide the following benefits:
- 401(k) - Retirement benefits
- Healthcare benefits
- Paid\holidays and personal days
- Very competitive salary
Job Type: Full-time
Pay: $20.00 - $27.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person
