ARIZONA DEPARTMENT OF TRANSPORTATION (ADOT)
Driving the future of transportation with a diverse and innovative team
All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste and commits to continuous improvement with sustainable progress. Through AMS, every state employee seeks to understand customer needs, identify problems and improve processes and measure results. State employees are highly engaged, collaborative and embrace a culture of public service.
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Community Relations Project Manager
ADOT Communications – Office of Community Relations
1655 W. Jackson Street, Phoenix, Arizona 85007
Under the direction of the Assistant Communications Director for Community Relations, this position will manage the development and implementation of multi-platform community relations, public involvement and communications strategies and tactics during implementation of the Five-Year Transportation Facilities Construction Program, operation of the State Highway System, development of Long-Range Transportation Plans and during the federally mandated environmental review processes and other ADOT transportation studies.
This position builds and maintains positive relationships between ADOT and its stakeholders including but not limited to local governments (such as municipalities, counties and tribes); local elected officials; community and business stakeholders; councils of governments and metropolitan planning organizations; the traveling public; professional organizations; and the general public.
This position is responsible for ensuring that ADOT's efforts to inform and involve the public during all phases of the transportation project delivery process occurs in accordance with federal mandates including the National Environmental Policy Act (NEPA), the Americans with Disabilities Act (ADA), Title VI of the Civil Rights Act, other federal mandates, and in alignment with the ADOT Public Involvement Plan (PIP).
KNOWLEDGE, SKILLS AND ABILITIES
· National Environmental Policy Act (NEPA).
· Public involvement practices in alignment with Title VI, the Americans with Disabilities Act (ADA) and other federal mandates.
· The ADOT Public Involvement Plan.
· Strategic communication planning and implementation.
· Communication techniques that attract public support for departmental programs and objectives.
· Effective and accurate writing and editing.
· Associated Press (AP) and ADOT style.
· Basic math.
· Government policies and procedures.
· Use of complex or technical information to develop easy-to-understand messages for the general public.
· Audience-appropriate communication tactics.
· Developing and maintaining departmental, community and local agency sources and databases.
· Regional issues.
· The department's Five-Year Transportation Facilities Construction Program.
· Federal and state transportation funding process.
· MS Word, Excel, PowerPoint and Outlook.
· Project management.
· Management of professional consultants.
· Project research.
· Writing for diverse audiences and varying mediums such as web pages, email alerts, video scripts, blogs and fliers.
· Customer-focused customer service.
· Listening to and working with community, government and business stakeholders.
· Meeting/event planning.
· Computer use.
· Public speaking.
· Networking with diverse stakeholder groups.
- Support and model departmental values: Accountability, Integrity and Respect.
- Cognitive thinking.
- Sound decision making, especially in the absence of immediate direction or supervision.
- Clearly communicate the department's position on transportation-related issues, decisions and policy in a manner that reflects the department, its leadership and partners in a positive, professional light.
- Effectively present information to targeted audiences professionally through written, verbal and visual communication.
- Use maps, diagrams, plans, project files, studies and reports, the Internet, data, personal interviews and other sources to conduct research.
- Adapt to diverse needs, schedule changes and potential emergencies.
- Meet deadlines.
- Multi-task and prioritize.
- Work as part of a diverse team in Communications and throughout the department, or independently.
- Solve problems.
- Stewardship of resources.
- Effectively plan strategically, and create detailed communication plans to best address the goals of the department while meeting identified stakeholder needs.
- Plan, organize, guide and motivate a group of individuals to accomplish tasks and complete projects.
- Think creatively.
- Oversee the activities of public involvement consultants on ADOT projects.
- Organize large and small public meetings designed to engage and inform the community and other stakeholders.
Knowledge of the NEPA process, Title VI of the Civil Rights Act of 1964 and communication techniques to meet the needs of traditionally under-served populations including the disabled, individuals with Limited English Proficiency (LEP) and Environmental Justice populations preferred but not required. Bi-lingual (Spanish) preferred but not required. Knowledge of transportation planning, design, construction and operation preferred but not required.
As part of the interview process, all candidates who are selected to meet in person with the hiring committee will be required to complete an on-site, 30-minute exercise that allows the hiring supervisor to assess their ability to present written information that is accurate, useful, grammatically correct and consistent with AP Style.
Position requires a Bachelor's degree in journalism, communications or a closely related field and/or at least 3 years experience in journalism, public information and/or public relations.
This position requires possession of a valid Arizona Class D Driver License. Candidates for this position must complete page 7 and sign the Driver Form on page 8 of the State of Arizona Application for Employment at the time of interview, which will allow ADOT to obtain the candidate's motor vehicle record (MVR). The most recent 39-month period shown on the MVR will be reviewed in accordance with A.A.C. R2-10-207.12 (H) and (I). The review must show an acceptable driving record prior to any offer of employment being made by ADOT. Employment is contingent upon an acceptable MVR.
The State of Arizona provides an excellent comprehensive benefits package including:
· Affordable medical, dental, life and short-term disability insurance plans.
· Top-ranked retirement and long-term disability plans.
· Vacation time accrued at 4.00 hours bi-weekly for the first 3 years.
· Sick time accrued at 3.70 hours bi-weekly.
· 10 paid holidays per year.
· Deferred compensation plan.
· Wellness plans.
Please visit http://www.azdot.gov/Inside_ADOT/HR/Employment.asp to learn more about benefits given to ADOT employees.
All newly hired employees will be subject to the E-Verify Employment Eligibility Verification Program.
ADOT supports a diverse multi-cultural workforce that reflects the community, promotes equal opportunity at all levels of the Agency, and creates an inclusive work environment that enables all individuals to perform to their fullest potential free from discrimination.
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Having trouble applying for this position?
Email [email protected] or call (602) 542-4700 for assistance.