Sales Coordinator

Espy Lumber Company - Ridgeland, SC

Full-timeEstimated: $35,000 - $44,000 a year
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EducationSkillsBenefits

ESPY LUMBER is seeking an experienced, dynamic, and self-motivated individual to join our growing SALES TEAM as an SALES COORDINATOR our OKATIE location. The successful candidate must have a minimum of five years’ proven experience as a Lumber & Building Materials Inside Sales Coordinator. This position offers a base salary + a robust monthly commission schedule. Espy is willing to assist with relocation expenses for the right candidate.

Objective:

Successfully and efficiently provide inside sales support and coordination throughout the order process, ensuring a positive Espy Lumber Customer Experience, and adding value to the bottom line.

Summary:

Responsible for quoting, purchasing, and order tracking for assigned accounts and outside salesmen.

Duties:

  • Timely and accurately prepare quotes, purchase orders, and vendor order tracking on lumber and building supply products.
  • Provide technical support to Outside Sales Representatives, Contractors, and Homeowners.
  • Conduct root-cause analysis when there are discrepancies with quotes versus received goods.
  • Process returns to vendors (RTVs)/boneyards.
  • Timely and accurately process quotes to bids in system
  • Respond to requests about status of orders
  • Provide exemplary customer service experience at all times
  • Source and purchase special order products, as needed
  • Maintain job files and track job progresses
  • Accurately and timely process all “credit due” and material returns requests
  • Promptly handle incoming customer requests
  • Promptly communicate any delays and/or backorders to customers and outside salesman
  • Function as an effective liaison between ESPY and its customers
  • Assist outside salespersons as directed
  • Promote the Company’s Mission, Vision, and Values at all times.
  • Maintain personal integrity and a high level of professionalism with internal and external customers at all times

Qualifications:

  • Bachelor degree in business or related field preferred
  • Minimum of five years’ experience as a Lumber & Building Materials Sales Coordinator
  • Highly motivated self-starter who shows initiative and a drive for excellence
  • Ability to work a flexible schedule including overtime if needed

Job Type: Full-time

Experience:

  • Customer Service: 5 years (Required)

Education:

  • Bachelor's (Preferred)

Billing cycle:

  • Monthly

Sales cycle:

  • Less than 90 days

Sales environment(s):

  • Office or call center
  • Store

Onboarding time:

  • Less than 1 month

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Other types of insurance
  • Retirement benefits or accounts
  • Education assistance or tuition reimbursement
  • Flexible schedules
  • Workplace perks such as food/coffee and flexible work schedules

Management:

  • Team Lead
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