Account Manager - Amazon

Sound United - Seattle, WA (30+ days ago)4.0

Account Manager

Reporting to the Vice President of Mass/National Sales, the Account Manager will be focused on one of our top strategic accounts, Amazon, as we expand our business. The Account manager will consistently interface between Sound United and Amazon, so strong and professional communication skills are critical. The Manager will also troubleshoot issues, address systems issues, and provide process improvement suggestions.

This role requires the candidate to live in Vista CA or Seattle area and have experience calling on Amazon.

Key Responsibilities:

The Account Managers key responsibilities will include:

  • Manage and grow established consumer electronics partnership with Amazon
  • Achieve or exceed budgeted Sound United sales at Amazon
  • Support strategy to achieve annual business plan
  • Assess SU brand assortment and online existence and proactively make recommendations for assortment changes
  • Effectively communicate with multiple internal and external cross functional contacts to ensure all aspects of the company’s go to market strategy with Amazon are executed
  • Work cross functionally to support new brand/product launches

o Support marketing strategy for each product category

  • Prepare weekly demand forecast update for month and quarter à tracking towards annual target
  • Work with internal team members to ensure demand forecast process is followed through from submission to ship date
  • Proactively manage account through all forms of communication
  • Analyze Amazon performance data including but not limited to sell through data (POS), sell in data, Vendor Central performance metrics, etc. and develop action plans to improve results
  • Collaborate with marketing on developing marketing plan including determining most effective spend; develop ROI analysis to best understand use of marketing funds
  • Create, organize and disseminate data to be used for business planning and decision making

Required Skill Sets:

  • High Scholl Diploma, Bachelors preferred
  • Amazon experience required
  • Strong computer and organizational skills

The ideal candidate must have demonstrated experience in customer acquisition, account management, marketing insights, and professional customer communication and organic sales growth. You need to be persistent, capable of multitasking, and have an eagerness to get involved.

Additional Qualifications:

  • Excellent communicator with excellent people skills.
  • Ability to tactfully and courteously deal with employees and others.
  • Ability to work independently set priorities, solve problems and make decisions.
  • Thorough knowledge of Sound United brands, audio technologies, competitive environment, and service provider retail landscape
  • SEO at brand level
  • Computer knowledge including fluency in Microsoft Office Suite.

About Sound United:

Sound United is a leading global designer, manufacturer and marketer of premium audio products sold under the Denon, Marantz, Polk Audio, Definitive Technology, Boston Acoustics and Boom brand names.Sound United was acquired in 2011 by Charlesbank Capital Partners, a leading middle-market private equity investment firm with $3.4 billion under management. In 2017, Sound United acquired D&M Group. You can learn more about Sound United

Why Sound United

Taking premium brands to new heights. With manufacturing, supply chains, distribution channels and employees in Japan, the United States, Europe and other parts of Asia, Sound United has a global face and a sales presence in over 190 countries.

High visibility, broad impact. This is a high growth, changing environment, and you will have the opportunity to really make an impact on our systems and processes and how we enhance them. In addition to being exposed to new projects and learning new skills, this role also positions you to interact with a variety of departments, teams and leadership groups on a global basis.

Great time to join.We are proud to provide premium audio/video experiences to both commercial and consumer markets and, we're experiencing healthy growth. When you've proved yourself a star and are ready for the next career step, the opportunities will be there.

Cultural experience.You will have regular exposure to many cultures. We're in over 70 countries, so you're not just focused on one culture, but will enjoy working with many.

Building on success.Our growing portfolio of premium audio and video products delivers the best in design, technology, innovation and performance to a variety of customers who seek to enrich the moment with pure sound and vision. Our well-respected products continuously win industry awards and accolades. Under new senior leadership we are investing in growth and expanding our product lines, distribution channels and markets, making this an exciting time to be part of the “new Sound United.”

Excellent compensation, benefits and work environment.In addition to a competitive salary, attractive incentive program and equity participation, we offer a collaborative and open work environment and professional development opportunities.

The ideal candidate will have the same passion and enthusiasm the team has for the company’s Mission and Cultural Values which are:

Mission: Bring Joy to the World through Sound

Cultural Values

  • True North: Intellectually honest. Say not the easy things, but the true things in the spirit of integrity, helpfulness, curiosity and improvement.
  • Own the Stage: From making the most innovative new product to doing our best to keep costs low, no matter what your role in the company, grab the mic because it’s your show.
  • The band comes first: To keep the band together we will have to communicate and always push for the best in each other. It’s on all of us to make the band great.
  • Bias for Action: Always push for the next step, the action items, and check the results. Make things happen.

Join SOUND UNITED and let’s build an even greater company together!

Job Type: Full-time


  • Vendor Management: 3 years