About the Company
Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.
About the Team
You will be part of the Technical Solutions Services team responsible for designing, building, delivering and providing 3rd Level support of our Windows physical server environments, Active Directory, VMware, and Microsoft O365 products. Our job is to ensure that every WSI location, associate, and customer has the best experience possible utilizing the windows solutions we provide.
About the Role
In the Senior Systems Engineering role, you will be using your experience to design, architect, troubleshoot, and engineer new windows technologies for the Williams-Sonoma business partners. A few of these technologies will include, Azure, O365, SharePoint, WSUS, AD, and with powershell scripts where we can leverage automation.
You're excited about this opportunity because you will...
Develop and Implement the technical standards for windows, Active Directory, System Center, and MSO365
Implement capacity planning for shared services
Work with the architects to evaluate new technologies and perform POCs (Proof of Concept labs) to extend the multi-year roadmap and set overall technical direction for our infrastructure team
Design and implement windows infrastructure projects that will solve problems with in the windows environment.
Work closely with an outsourced Level2 team and help define their workflow and runbooks
Provide insightful data to guide decision making and offer proactive solutions.
Why you will LOVE working at Williams-Sonoma, INC.
We're a successful, fast-growing company with an entrepreneurial vibe
A technologically and data-driven business
Competitive salaries and comprehensive health benefits
We're at the forefront of tech and retail, redefining technology for the next generation
We're passionate about our internal and external clients and live/breathe the client experience
We get to be creative daily
A smart, experienced leadership team that wants to do it right and is open to new ideas
We believe in autonomy and reward taking initiative
We have fun!
We're excited about you because...
You have a deep and wide understanding of Windows Operating Systems, Virtualization platforms, Cloud Computing, Configuration Management tools (example: Chef, Puppet, CloudBolt, Azure Automation, Vmware CLI) and strong familiarity with SQL databases servers, Windows Clusters services, Exchange, Citrix, VMWare and/or HyperV to name a few you will be responsible for.
You have a firm grasp of scripting techniques including powershell, VB, batch, or python.
You have strong working knowledge of security best practices for Windows and MS products
Ideally, you have experience deploying and maintaining a WSUS patch solution and experience configuring and managing AD SPN objects for use on both Windows and Linux servers
You are very knowledgeable with Configuration, administration and performance troubleshooting experience on Windows Servers (Windows Server 2008 R2, 2012, and 2016).
You have experience with configuration, administration and performance troubleshooting experience on Active Directory, DNS, DHCP, Advanced Windows Server Services.
You have experience with configuration, administration and performance troubleshooting experience on Latest Exchange / SharePoint versions
You have knowledge of Server hardening, system monitoring, performance tuning and process mapping.
You work well in a fast paced, collaborative environment
You have strong capabilities in empowering and enabling your team members
You have strong communication skills that help convey unconventional ideas that well-grounded engineers need to be sold on.
Technical competencies (required):
Bachelor's degree in Business, Computer Sciences, Engineering, or related field (an equivalent combination of related education, training, and experience may be considered)
10+ years of a mixture of core Server and Active Directory, System Center, including Windows Server, Virtual Engineering, Infrastructure & Configuration Management and scripting
7+ years participating with technical teams that solve complex problems and provide detailed technical and business analysis
Superior oral and written communication skills. Ability to exhibit a commanding presence when necessary
Superior computer skills including business applications such as MS Windows and MS Office including Excel, Access, Visio and Word. Service-Now experience a plus
Knowledge of theory and principles of project management