Social Work Supervisor - Prevention Programs

Good Shepherd Services - Bronx, NY (30+ days ago)4.1

We are looking for a dynamic and compassionate Social Worker Supervisor to join our team. Provides clinical supervision to designated staff to ensure that casework and case management practices meet expected standards of professionalism and that the social service program complies with agency policies and contractual commitments.

Good Shepherd Services is a leading multi-service agency with more than 85 programs that serve over 30,000 youth and families each year – and builds on their strengths to help them gain skills for success. At Good Shepherd we respect the dignity and worth of every person and reject intolerance, inequity and injustice in whatever form it may take. Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a fantastic work environment, a collaborative team dedicated to fulfilling our mission, and an amazing array of benefits. Join our team and help make a difference!

Reports To: Program Director

Location: Bronx, NY

Hours: 35 hours, Exempt

Major Duties:

  • Works very closely with Program Director on general functioning of the prevention program.
  • Supervise, train and evaluate staff, and students around casework, group work, home visits and advocacy.
  • Maintain intake, supervisory and casework logs.
  • Review workers FASP’s, case recording and PROMIS/statistical recording.
  • Schedule, facilitate and/or participate in required conferences with families, community partners and ACS using the FTC Model, when needed.
  • Monitor to ensure that FTCs are completed within the timeframes and appropriately documented.
  • Accompany workers on home visits, as needed.
  • Evaluate individual worker’s training needs.
  • Conduct evaluation and annual staff performance reviews.
  • Collaborate, coordinate, and integrate Prevention families with other GSS programs, where appropriate.
  • Liaison with ACS on-site monitor.
  • Encourage the creation and implementation of any new service.
  • Coordinate intakes and case assignments.
  • Monitor opening process for ADV cases.
  • Participate in Service Termination Conferences.
  • Participate in staff hiring.
  • Represent the program/agency at appropriate external and internal meetings.
  • Participate in 24 hour on-call coverage.
  • Implement and integrate the principles and procedures of Solution Based Casework: assessment, family and individual level outcomes, action plans and documentation and celebration.
  • Facilitate case consultation and offer support and guidance to ensure staff are adhering to the tenets of SBC.
  • Integrate the practices of SBC into every supervisory session.
  • Participate in continued SBC training, coaching and the SBC certification process.
  • Perform other duties as assigned.

Qualities Sought:

  • Highly motivated and can inspire others.
  • Advocates prevention principals {empowerment, respect, service, education and empathy}.
  • Works to create and support a respectful environment.
  • Creates, embodies and supports a learning environment.
  • Effective and creative problem solver, with good intuition and common sense.
  • Guides staff toward clear program expectations.
  • Keeps staff informed and encourages open communication.
  • Guides staff through change efforts.
  • Creates challenging work assignments for staff.
  • Offers and receives feedback in a strength-based and constructive manner.
  • Dedicated to being a team player and active contributor to the achievement of the vision and mission of the program.
  • Energetic, empathic, honest, genuine, professional, creative and committed to making a difference with the families, community, program and agency.


  • LMSW or equivalent degree required, LCSW preferred.
  • Bilingual English/Spanish preferred.
  • 3 years experience in child welfare setting required.
  • Must be available to work 2 nights a week until 7PM.
  • Must have at least 2 years supervisory experience post MSW.
  • Must have a commitment to work from a strength based and/or youth development perspective.
  • Basic computer skills; Microsoft and Outlook.
  • Knowledge of Connections and PROMIS a plus.

Benefits: Voted one of the top 100 places to work in NYC by Crain’s New York, Good Shepherd Services offers a supportive work environment, a strong commitment to our mission, and an exceptional benefits package; including 15 vacation days, 12 sick days, 12 paid Holidays, a 403(b) retirement plan, commuter benefits, tuition reimbursement, very generous Medical Plan, Employer paid Dental & Vision plans, Voluntary Insurance for Life, Accident, & Disability and a flexible spending plan.

General Requirements: All staff are expected to be committed to the mission, vision, and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness and ability to work within a culturally diverse environment.

Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services.

Job Type: Full-time


  • Prevention: 2 years (Required)
  • supervisory: 2 years (Preferred)


  • Master's (Required)


  • LCSW (Preferred)
  • LMSW (Required)


  • Spanish (Preferred)