Application Sales Engineer

Element Materials Technology - Saint Paul, MN (30+ days ago)3.0


The Employer of Choice within the TIC Sector

Element Materials Technology is a global testing company that provides a comprehensive range of materials testing, product qualification testing, certification, calibration and consulting services to the Aerospace, Fire & Building Products, Infrastructure & Environmental sectors, Oil & Gas and Transportation & Industrials sectors.

Our purpose as a business is a simple one. To make certain that all of the materials and products we test for our clients are always safe in their end application; are of marketable quality; are compliant with all relevant industry standards and regulations and are ultimately fit for purpose.

As one of the largest and fastest growing companies in the global Testing Inspection and Certification (TIC) sector, Element provides an outstanding career opportunity for anyone interested in working in the areas of materials testing; product qualification testing & certification; device calibration and engineering consulting services.

Job Title: Application Sales Engineer

Department: Sales

FLSA Status: Full-Time, Salary/Exempt

EEO Classification: Salesworkers

Purpose of this Position:
The Application Sales Engineer is responsible for conversion of more complex requests for quotes (RFQ’s) to high quality bids and quotations. They will establish and maintain a strong relationship with clients throughout the sales cycle: proactively following up on leads for future business opportunities, being responsible for following up and converting more complex RFQs to high quality quotations per customer expectations and making detailed testing proposals.

The Application Sales Engineer must be able to articulate Element testing to both business and technical users. They must be able to identify all technical requirements of assigned accounts to assure quotations are complete and professional. In addition to client relations, this role will interact with the Element Sales Team, General Manager, and lab personnel.

Essential Duties and Responsibilities:
Proactively develop contacts and engage with customers using phone, email, web conferencing
Contact clients to qualify the potential of the quote request.
Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element.
Receive and process request for quotations (RFQ)
Prepare quotes by studying blueprints, plans, and related customer documents; consulting with Program Managers, technical experts, and other technical staff within Element
Conduct document validation to determine non-standard methods
Calculate or establish pricing lead-time from standard price lists, local costing models, as well as from operational input
Follow-up on quotations for the assigned customer base and or quotations produced, providing clarification and modifications when required
Assist in entering more complex purchase orders when needed
Actively utilize CRM to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
Achieve sales goals by increased conversion and penetration of accounts
Build and maintain a working knowledge of Element’s service offerings; participate in training/coaching opportunities.
Ensure compliance with all Element policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook.
Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance.

Supervisory Responsibilities

This position does not supervise staff.

Qualifications

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

2-5 years of relevant Technical experience, preferably with some Sales responsibility or a degree in a closely related science or engineering subject preferred. Testing, metallurgical or composites experience a plus.

Language Skills

Ability to read and interpret documents such as customer quotes/contracts, marketing materials, and customer testing specifications. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions and proportions. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to solve practical customer problems. Ability to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

A valid driver’s licence, with an acceptable driving record under Element’s policy, is required for driving on company business

Physical Demands

Frequency of required physical force: Minimal (low).
Lifting requirements: lifting <5 lbs. infrequently and > 5 lbs. sporadically.
Ability to lift 50+lbs periodically.
Ability to sit at a desk for the majority of the work day
Work is performed mainly in an office setting. The employee may be required to go within the lab environment periodically.

Other Skills and Abilities

Experience in interpreting testing procedures and requirements.
Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)
Availability, flexibility, and maturity to represent the company at a broad range of events/projects in the community, with customers and within the company.
Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities.
Well-developed oral and written communication skills to meet a variety of communication needs. Good interpersonal skills that foster open upward and downward communication built on mutual respect.
Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions.
Some overnight travel may be required.

Key Behaviours

Customer Focus
Action Oriented
Approachability
Patience

EEO/AA

This position requires access to export-controlled commodities, technical data, technology, software, and services. U.S. citizenship, U.S. legal permanent resident status, protected person status under 8 U.S.C. § 1324b(a)(3), or U.S. Government export authorization is required. Any offer of employment is contingent upon the employer obtaining the necessary export authorization, including, if required, an export license from the U.S. Department of Commerce’s Bureau of Industry and Security, the U.S. Department of State’s Office of Defense Trade Controls, or other applicable government agency.

This job description reflects an assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Other duties and tasks may be assigned to this job at the Company’s discretion.