Full Job Description
the ongoing administration of Medline’s absence policies, ensuring the
effective coordination of all claims to include general administration,
comprehensive case management, and program compliance with the Family and
Medical Leave Act and all related federal, state and local leave, paid sick and
disability laws. Day-to-day liaison with external leave and disability vendor
to ensure quality service and accuracy.
as the subject matter expert for Medline’s leave programs including short-term
disability, long-term disability, military, Family and Medical Leave (FMLA)
qualified absences, Americans with Disabilities Act (ADA) leave accommodations,
parental leave and similar programs.
guidance and assistance to employees, managers, and HR business partners on
Medline’s leave programs. Coordinate Medline leave programs that intersect with
local statutory programs and requirements.
timely status updates in PeopleSoft. Audit and submit disability and parental
leave pay files to Payroll. Assist with direct billing of benefit expense for
employees on unpaid leaves. Research claims as needed.
discretionary oversight over the external leave and disability vendor to ensure
proper claims processing. Audit and monitor vendor compliance with plan design,
rate changes, vendor metrics and performance guarantees.
ADA accommodation process.
and make recommendations for the design of new absence management benefit
policies, programs, practices, as well as provide recommendations in planning,
development and implementation of program changes.
training on leave process, disability plans and policies. Develop, deploy and train managers and HR on
leaves and disability Standard Operating Procedures (SOP), and ensure protocols
are being adhered to.
and create communication pieces and updates for online tools and resources in
connection with leaves and disability.
and implement improvements to leave programs and plans to drive efficiency,
improve the customer facing experience and aide management in evaluating cost
and competitive market placement.
on-going and ad hoc reporting. Job Qualifications
degree in a business-related field.
least 2 years of years of experience administering leaves and/or disability
programs in a corporate environment.
Knowledge / Skills / Abilities
of STD, FMLA, LTD plans and policies, ADA leave accommodations, and Workers’
Compensation as related to integrating with leave and disability.
to evaluate information to determine compliance with standards, laws, and
be efficient, reliable, and adaptable to change while maintaining productivity
requires maintaining confidentiality of sensitive information.
PREFERRED JOB REQUIREMENTS
administration experience in a corporate environment.
knowledge of disability concepts, disability products, medical terminology, and
claim management practices and principles.