Customer Service/Call Center Representative

Golf Team Products - Beaverton, OR

Full-time
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An established and growing Beaverton based Team Sports Distributor is looking for a few technologically-savvy and energetic team members who can help us quickly and creatively enhance our leadership position in the markets we serve.

Main duties will consist of:
Daily interacting directly with our large and loyal customer base in our highly customer-rated call center
Periodically collaborating with our management team to develop fresh and new creative ways to reach more customers with our products and services.
We are looking for applicants with an entrepreneurial spirit who want to make a strong and positive impact in our work place.

Job Duties include:
Assist customers via inbound phone calls with placing orders and answering questions about products and services
Respond to customer emails
Navigate multiple computer screens while listening, talking and documenting information
Use multiple software systems each day to take orders, create invoices and enter data
Assist production teams via outbound phone calls to customers
Contact outside agencies with the goal of engaging new and inactive members
Assist warehouse team by stocking shelves, shipping orders and receiving product into the system
Assist Accounts Payable team in contacting past due accounts
Required Experience

1 year of call center experience. Candidates must be fully comfortable speaking to customers over the phone in a high paced environment.
Superior communication skills. Clarity of voice is essential.
Must have an energetic and enthusiastic desire to assist our customers.
Must be a self-starter, detail-oriented, and have superior time management skills.
Great attendance and schedule adherence. Punctuality is required.
Proficient typing skills.
Desired Qualifications

A knowledge and love of the game of golf is a huge plus
Job Details

Hours: The shift will be from Monday through Friday up to 8 continuous hours a day ranging between 5:00 am and 4:00 pm

Job Type: Full-time

Benefits earned after successfully completing 120 working hour probationary period:

120 hours paid time off

Medical and dental plan

Employee discount

Wage: $15.00+ depending on skills and experience