Under general supervision, is responsible for all mail, packages and interoffice correspondence handling and dispatching for all classes of mail/packages. Responsible for the handling, routing, pick-up and delivery activities of mail operation and the assignment & participation of tasks involving all other assigned activities. Responsible for Tier 1 support of MFD devices throughout the facility (refill paper, ink cartridges, etc.) and engage Tier 2 services as needed.
Receive, sort, and deliver all incoming mail & packages according to assigned floors and within established time frames
Wrap, seal, weigh, affix postage and dispatch all outgoing mail/packages in accordance with postal regulations
Prepare special outgoing inter-office pouches sent to client affiliates as scheduled (if applicable)
Package and process outgoing overnight items, i.e. Federal Express, UPS, etc., to meet client and vendor deadlines.
Deliver incoming overnight packages within established time frames
Log outgoing and incoming items as required and review for accuracy/completeness
Organize and distribute supplies to client employees as detailed in job requests.
Verify and log orders upon delivery.
Monitor inventory of copy supplies, stock paper and toner and keep supply area neat (inclusive of convenience copiers).
Handle items for distribution to a segment of or all of client employees, affiliates, dealers, etc,
Estimate runtime on the small to medium photocopy jobs. Check all copies produced for quality and accuracy. Produce bound copies of work when requested. Deliver and pick up copy jobs.
May provide minor maintenance of photocopy machine such as solving paper jams, placing service calls and routine cleanings.
Operate facsimile machines; send and receive facsimiles. Keep complete and accurate logs of incoming and outgoing facsimiles. Where appropriate, input facsimile data into computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary.
Prepare monthly production and volume reports in order to measure productivity and prepare billing charges.
May possibly perform any of the following functions at the direction of the Site Manager:
Provide reception work such as answering telephones, taking messages and greeting visitors.
Move boxes, supplies or furniture; replace light bulbs
May be requested to perform document scanning
Prepare outgoing items for shipping
Due to changing technology in office automation, will be required to learn new features and functionalities of copying machines, faxes, scanning, shipping equipment as introduced at the site
High school Diploma or equivalent
Some computer skills preferred
Ability to perform, or readily learn how to perform, routine functions of most of the various equipment & systems (fax, scanner, metering, stamping tracking systems, photocopying, color copying, etc.)
Excellent customer service, professional attitude and appearance are a must
Ability to work overtime & meet deadlines
Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing
May lift and/or move up to 50 lbs.
Job Type: Full-time
Pay: $17.39 per hour
- Dental insurance
- Health insurance
- Vision insurance
- Day shift
- Monday to Friday
- Customer service: 1 year (Preferred)
- Mailroom/Copycenter: 1 year (Preferred)
Work Location: In person