ORS Specialist 1 / 2
Office of Unemployment Insurance
Benefits Analysis Team
Location – Baton Rouge
***This posting may be used to fill multiple vacancies.
As part of a Career Progression Group, vacancies may be filled from this recruitment as a ORS Specialist 1 or 2 depending on the level of experience of the selected applicant(s). Please refer to the 'Job Specifications' tab located at the top of the LA Careers 'Current Job Opportunities' page of the Civil Service website for specific information on salary ranges, minimum qualifications and job concepts for each level.
This position may be filled as either a Probational or a Job Appointment (open to all qualified applicants); a Promotion (open to all statewide classified and Agency wide permanent status employees); or by Detail to Special Duty or Classified Temporary Appointment. Current permanent status, classified employees may be required to accept a Probational appointment if selected
Applicants must have Civil Service test scores for 8100-Professional Level Exam in order to be considered for this vacancy unless exempted by Civil Service rule or policy. If you do not have a score prior to applying to this posting, it may result in your application not being considered.
Applicants without current test scores can apply to take the test here.
For testing locations and schedules, applicants may click here.
Applicants who are claiming testing exemptions using Rule 22.8(a) (Vocational Rehabilitation Client), Rule 22.8(c) (3.5 GPA or higher on Bachelor Degree), or Rule 22.8(d) (Active duty member of the armed forces or a veteran of the armed forces who has served at least 90 days of active service for purposes other than training and who has been honorably discharged from active duty within the previous 12 months) must attach proof of the exemption (college transcripts, DD214 or rehabilitation services letter) to their online application in LA Careers.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process by selecting the 'Applications' link after logging into their account. Below are the most common status messages and their meanings.
Application received - Your application has been submitted successfully.
Checking for required test score - We are making sure you have an active, passing score for the required written test.
Written Exam – See History – Click on the History link for test results. Candidates with an active, passing score will designate as "Pass". Candidates with a failure on the written exam designate as "Fail". If no information is present, you have no present written exam results.
Evaluating experience - Your application is being reviewed to ensure you meet the minimum qualifications for the position.
Minimum Qualification Review – See History – Click the History link for the results of your application review. Passing candidates will designate as "Pass". Failing candidates will designate as "Fail".
Eligible for consideration - You are among a group of applicants who MAY be selected for the position.
Eligible Pending Supplemental Qualification Review - Only candidates meeting the supplemental qualification will be eligible for referral.
Referred to hiring manager for review - Your application has been delivered to the hiring manager. You may or may not be called for an interview.
Position filled - Someone has been selected for the position.
Position canceled - The agency has decided not to fill the position.
The State of Louisiana only accepts online applications. Paper applications will not be accepted. Computer access is available at your local library, at local Louisiana Workforce Commission Business Career Solutions Centers (Download PDF reader), and at the State Civil Service Testing and Recruiting Center at 5825 Florida Boulevard, Room 1070, Baton Rouge, LA 70806. If you require an ADA accommodation, please contact our office at (225) 925-1911 or Toll Free: (866) 783-5462 during business hours for additional assistance.
(Please note: Libraries and LWC centers cannot provide in-depth assistance to applicants with limited computer skills; therefore, we suggest that such applicants have someone with computer proficiency accompany them to these facilities to assist with the computer application process. Also, no State Civil Service employees are housed at the libraries or LWC centers to answer specific questions about the hiring process. Such questions should be directed to the State Civil Service Testing and Recruiting Center at the phone numbers above or by visiting the office on Florida Blvd. where assistance is available. Information is also provided on our job seeker website at https://jobs.civilservice.louisiana.gov/).
For further information about this vacancy contact:
Louisiana Workforce Commission
A baccalaureate degree.
Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.
Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:
A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.
30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.
60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.
90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.
120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.
College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Association of Schools and Colleges; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.
Function of Work:
To conduct entry professional work in the Office of Regulatory Services.
Level of Work:
General from higher level ORS job.
Location of Work:
Department of Labor, Office of Regulatory Services.
Differs from ORS Specialist 2 by the requirement of participation in mandatory training; the degree of supervision received; and by lack of journeyman responsibility and by performance of only one job function within a unit.
Examples of Work
Establishes the eligibility of unemployment insurance claims, pay when due, adjust improper payments and collect overpaid benefits.
Examines and processes unemployment insurance initial, renewed, and continued claims pertaining to intrastate, interstate, federal employees, ex-servicemen, and other federal funded programs.
Reviews and processes initial and contested wage record documents from local offices and employers for use in establishing monetary eligibility.
Reviews written protests from employers and prepares same for processing.
Updates computer records to correct errors reflected by computer generated error lists, appeal decisions, court cases, and requests by local offices.
Initiates action to generate benefit payments resulting from deletion and/or correction of computer records.
Reviews cases to assess fraud and/or overpayment, arranges repayment schedules for claimants, processes reimbursements, prepares documentation of evidence to make recommendations to district attorney.
Conducts program compliance audits; serves as a contact in a specified program area.
Adjudicates claims and renders non-monetary determinations based on an examination of records and information obtained through correspondence and/or telephone contacts. Prepares documents for computer input.
Responds orally and/or in writing to general inquiries from employers, claimants, colleagues, and public officials.