Job Details:
LeadStack Inc. is an award-winning, one of the nation’s fastest-growing, certified minority-owned (MBE) staffing services provider of contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we’re proud to partner with some of the most admired Fortune 500 brands in the world.
Title: HR Associate
Duration: 3 Months contract with possible extention
Location : 3720 Flower St Los Angeles, CA 90007 (HYBRID ROLE - 2 Days In Office and rest WFH)
Payrate: $27 per hr on W2
Education:
Some college education required; bachelor's degrees preferred
Must-Haves:
- Minimum of 2 years of Customer Service Experience
- Outstanding Communication Skills
- Proficiency in Computer Skills
- Prior experience in a Call Center
- Contact Center/Customer Service Experience; HR experience is preferred
Nice to Haves:
-Professional and Neat Appearance
- Familiarity with Workday
- Some college education, with a preference for bachelor's degrees
- Preferred HR Experience
- Knowledge of HCM Systems
Sell Messages to Candidates:
This role offers a valuable opportunity to gain insights into various HR disciplines while supporting employees, faculty, and other HR professionals in an academic environment. As the USC HR Service Center is expanding and evolving, the individual will have the chance to develop new skills that will be beneficial for their future career.
Description:
The Solution Center Associate serves as the first point of contact for employees seeking HR support. The role involves providing resources and solutions to inquiries, maintaining documentation, escalating issues as needed, and identifying opportunities for process improvements. The Associate will uphold the university’s vision, culture, and values by delivering clear, efficient, and courteous support. Responsibilities include opening and managing cases, ensuring accurate records, and following up to resolve issues in a timely manner while adhering to all HR service level agreements.
Job Types: Contract, Temporary
Pay: $27.00 per hour
Expected hours: 37.5 per week
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Basic HR knowledge: 1 year (Preferred)
- Customer service: 2 years (Preferred)
Ability to Commute:
- Los Angeles, CA 90007 (Required)
Work Location: In person
