Diabetes Case Manager

Southeast Alaska Regional Health Consortium - Juneau, AK3.7

Full-timeEstimated: $49,000 - $66,000 a year
SEARHC was established in 1975 under the provisions of the Indian Self-Determination Act as a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. The intent of this legislation was to have Indian Health Service programs and facilities turned over to tribal management. Our contracting with IHS began in 1976 when we took over management of the Community Health Aides Program. In 1982, we took over operation of the IHS Juneau clinic, now the Ethel Lund Medical Center, and took over operation of Sitka's Mt. Edgecumbe Hospital in 1986. We are one of the oldest and largest Native-run health organizations in the nation.

Position Summary:
Responsible for maintaining a formal comprehensive diabetes education program encompassing medical/clinical providers, physical therapist, mental health practitioners, health educators, and monitoring equipment which will provide eligible patients with the tools and support from Mt. Edgecumbe to self manage their diabetes thus reducing chronic care costs.

Essential Duties/Responsibilities:
  • Provides professional nursing care, education and case management to people with diabetes, prediabetes and gestational diabetes. Maintains the Mt. Edgecumbe (which include: Sitka, Kake, Hoonah, Angoon, Yakutat, Skagway, Pelican and Tenakee Springs) diabetes registries for people with diabetes, prediabetes and gestational diabetes.
  • Ensures all patients receive annual exams, laboratory tests, immunizations and education as recommended by IHS Standards of Care for Adults with Type 2 Diabetes (found on the SEARHC intranet medical pages). Coordinates primary and secondary prevention goals for patients with diabetes through active participation with the SEARHC Consortium Diabetes team.
  • Coordinators the completion of the annual IHS Diabetes Audit. Utilizes the audit data, other reports and RPMS tools to provide the highest quality of care. Facilitates the education and implementation of the IHS Standards of Care for Adults with Type 2 Diabetes to medical providers, dietitians, nursing and other related personnel through education programs and direct training.
  • Supports and role models the SEARHC Seven Standards of Excellence. This includes: answering inquiries of a general nature by nursing staff, provider staff, other departments, visitors and patients, assisting them in a friendly and cooperative manner; receive and relaying messages to personnel and uses proper telephone etiquette.
Baseline Qualification Requirements:
  • A valid, current, full and unrestricted RN license in the State of Alaska OR A valid, current, RD license in the State of Alaska
  • Three years general nursing or dietetic experience.
  • Able to travel to island communities per program requirements.
  • Certification as a Diabetic Educator or eligible to apply for certification within two years.
  • Preferred, one year work experience in diabetic care and management.
Knowledge, Skills & Abilities:
a) Identify the most important types and levels (some, working, advanced levels, for example) of knowledge required. Knowledge is defined as a body of information applied directly to the performance of a duty.
1. Knowledge of diabetes case management, practices, and procedures in order to assess patient care.
2. Knowledge of health promotion and patient education activities.
3. Knowledge of the customs of the ethnic groups within the various Alaska Native geographic locations and the ability to appreciate cultural differences and their effect on health care delivery.
4. Shall perform a variety of responsible diabetic care procedures requiring professional knowledge and consideration specific patient conditions and treatments and ability to work independently in completing tasks.
b) Identify the most important types of skills required. Skill is defined as a present observable proficiency in performing a learned action.
1. Oral and written skills.
2. Computer skills.
3. Teaching skills.
4. Organizational skills.
c) Identify the most important types of abilities required. Ability is defined as the capacity to perform tasks to complete desired work products.
1. Ability to lead group programs.
2. Ability to engage patients in self-management activities.
3. Ability to provide positive feedback to patients.
At SEARHC, we see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement. Working at SEARHC is more than a job, it's a fulfilling career.
We offer generous benefits, including retirement, paid time off, paid parental leave, health, dental, and vision benefits, life insurance and long and short-term disability, and more.
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