Technical Program Manager, Deploy Operations

Google - Dallas, TX (30+ days ago)4.3


Note: By applying to this position your application is automatically submitted to the following locations: Dallas, TX, USA; Sunnyvale, CA, USA
Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.

From coming up with ways to reduce infrastructure and capacity-add cycle time to creating concepts for a just-in-time deployment model. The goal is to address customer demand on time and accurately, with as little waste as possible. You will identify, scope and manage projects that increase the value of Google’s Network to customers.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities
Work with process, tools and some pretty amazing people.
Understand network deployment cycle time, reviewing Key Performance Indicators/process and assessing areas of improvements.
Dissect problems with colleagues, peers and stakeholders. Create and manage training and communication plans to gain adoption. Lead cross-functional programs/projects.
Identify, scope and manage projects that increase the value of Google’s Network to its customers.
Create new and better ways of working and achieving our deployment objectives.Translate business problems into business requirements.
Qualifications

Minimum qualifications:
BA/BS degree in a technical field or equivalent practical experience.
Experience in one or more of the following areas: process/control design and objective analysis, metric definition and executive presentation, financial management, software development lifecycle and product management, and technical program management.
Experience supporting and one or more of the following technologies: Workfront, Pega, Shax, integrations.

Preferred qualifications:
3 years of experience driving proven business process improvements and working proficiency in business process tools.
Experience in technical project/program management, customer success in corporate IT, professional IT services or product development.
Business process and project management expertise and strong analytical and structured problem solving capabilities.
Ability to understand the implications of data analysis and build a strategic story from this data.
At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
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