Sr. Director, Operations

NBCUniversal - Universal City, CA (30+ days ago)4.1

NBCUniversal Brand Development
Universal Brand Development is the business segment of NBCUniversal that extends the NBCU properties to merchandise, live entertainment, games and publishing. The Senior Director, Live Entertainment Operations is responsible for designing and developing the operational framework for the Live Entertainment segment of the business. Live Entertainment oversees Live Events, Exhibitions, Retail Entertainment, Character Appearances and Interactive Experiences, worldwide. The ideal candidate will have experience and knowledge of the live entertainment, licensing and retail landscape globally.

Job Responsibilities

Lead the design and development of the processes, workflow planning and project management for Live Entertainment teams
Lead and drive the project management discipline within Live Entertainment, utilizing U-Plan to develop global calendars, trackers and partner/vendor lists
In partnership with Business Leadership, Live entertainment creative and product – drive the development of Live Entertainment Toolkits and Guidelines
Develop the communication matrix for the Live Entertainment team. Establish communication check-ins with cross functional teams, US and International, to ensure visibility and alignment on Live Entertainment initiatives.
Identify and map approval process by IP
In partnership with Franchise Management, ensure the film maker and third party alignment and approval milestones are established and met
Develop performance metrics and business management tools, including data sources, reports, KPIs and budget tracking


Basic Qualifications:
Bachelor's degree
10+ years of experience of brand operations or project management at a consumer products or live entertainment company required
Excellent understanding of brand and property positioning, retail business development and live entertainment
Exceptional interpersonal and communication skills
Project management leadership with creative planning and business development background, as well as financial management
Strategic thinker, with experience within a global licensing company, including consumer products, live events
Transparent, flexible, agile approach to business project management, activations, cross functional collaboration, workflow design and execution
Change Management experience
Budget optimization experience
Project management qualification a plus

Eligibility Requirements:
Interested candidates must submit a resume/CV online to be considered
Must have unrestricted work authorization to work in the United States
Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program
Willing and able to travel extensively, sometime with short notice, domestically and internationally

Sub-BusinessFilm Brand Development
Career Level


CityUniversal City


CountryUnited States
About Us

At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.


NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.