Front Desk Guest Service Representative

Hampton Inn & Suites Fruitland, MD - Fruitland, MD (30+ days ago)


If you know how to bring enthusiasm, engagement and effort to your work, join us here at Hampton.

With more than 1,900 hotels around the world, Hampton Team Members are part of one big, happy family — and that’s how we treat our guests, too. Our friendly, authentic, caring and thoughtful brand of service is called Hamptonality, and it’s more than a word: It’s who we are. Hamptonality is the way we connect with our guests and each other. It’s the spring in our step and the sparkle in our eyes.

DESCRIPTION: This team member accommodates hotel guests by making and confirming reservations, registering and assigning rooms to guests, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, presenting statements and collecting payments. The ideal candidate will have strong customer service skills with the ability to learn a specialized computer system in a fast paced environment.

REQUIREMENTS: Must have a valid driver's license and be able to complete tasks independently without constant supervision. Must be available to work weekends (if needed), holidays, and have a flexible schedule working primarily day shift with possible evenings, if needed. Have outstanding customer service and a warm and friendly personality is a must. Prior hotel experience is a preferred! We are an equal opportunity employer that offers competitive pay.

The shifst we are looking for is primarily 3pm - 11pm . Shifts will vary between3-4 days per week.

Please submit resume and application to Hampton Inn - 304 Prosperity LaneFruitland MD.**Next to Texas Roadhouse/Denny's

If you are looking for a fun challenging environment with competitive pay we want you!

Job Type: Part-time

Experience:

  • Hospitality: 1 year
  • Customer Service Skills: 2 years