Director of Operations

ABM Industries - Malvern, PA3.4

Full-timeEstimated: $100,000 - $140,000 a year
Job Description:Purpose of the Role:
Provide oversight of facility maintenance/operations for
a portfolio that includes domestic and international
Core Responsibilities

Oversight of CMMS:
  • Oversee implementation of client CMMS (Planon)
  • Develop training aids for technicians
  • Develop SOPs for working in system
  • Manage one (1) Planner/Scheduler
Provide Technical and Engineering Support for Overall

  • Work with regional Operations Managers to provide
long-term solutions to operating issues
  • Ensure consistency of support and delivery of services
across all domestic sites (Malvern, PA; Charlotte, NC;
Scottsdale, AZ)
  • Manage Project Management group (4 personnel)
  • Manage one (1) BAS Engineer
Oversight of Global Support Center (GSC) Management Team
and Overall Operations
  • Client operations worldwide
  • Vanguard’s central monitoring and control center
  • Manage one (1) GSC Manager
Serve as backup for National Account Director

Job Requirements:Minimum Education/Experience:
  • Minimum of 5 years managerial experience
  • Operations/maintenance experience in corporate campus
or financial institution settings preferred
  • Strong technical and engineering background
Key Capabilities for Success:
  • Demonstrated positive leadership, communication, and
customer satisfaction skills
  • Ability to work in a multi-touchpoint, high-activity
environment. Strong project and people management
  • Excellent written and oral communication skills.
  • Proficient in Microsoft Office Suite applications
  • Requires off-hour availability to respond to
  • Excellent organizational skills and time management
  • Travel to regional locations as needed.