The Patient Support Supervisor will work under the direct supervision of the Patient Support Manager to oversee all areas of patient registration of the Western, Morgan and Berwyn sites. He/She will oversee the activities of Patient Registration Representatives and Medical Office Assistants to assure adequate staffing and that patients are properly registered, capturing the necessary patient demographic information, and facilitates efficient patient flow. Collaborates with managers of Clinical, Finance, and EHRS.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
This position requires compliance with all of Alivio’s written standards, including its Standards of Conduct, Joint Commission standards, all policies and procedures and Corporate Compliance requirements. Compliance will be considered as part of the regular performance evaluation.
Manages and supervises staff listed below, including hiring, training, evaluating and managing performance to meet departmental efficiency and performance measures in keeping with the Union Collective Bargaining Agreement (CBA), Personnel Policies and Procedures and prevailing employment laws as appropriate.
· Patient Registration Representatives
· Medical Office Assistants
· Finance Director
· Patient Account Advisors
· Medical Director Assistant
· RN Clinical Coordinator
· EHR/HIM Supervisor
OSHA Category 3 – Involves no regular exposure to blood, body fluids, or tissues, and tasks that involve exposure to blood, body fluids, or tissues are not a condition of employment.
Certification or Licensure:
Job Type: Full-time