Transportation Officer- Northeast Region

Commonwealth of Massachusetts - Middleton, MA3.9

30+ days agoFull-time
The Department of Youth Services (DYS) is the juvenile justice agency for the Commonwealth of Massachusetts. We work with young people who are detained or committed and provide detention, custody, diagnosis, education and support to young people ages 7-21. Most of the youth served are between the ages 14 and 18. The Department promotes positive change for the youth committed to our care, and has been on the forefront of de-institutionalization, in part, by providing adolescent-focused rehabilitation to youth in residential treatment.

In the summer of 2016, DYS is opening a new facility, the Northeast Youth Service Center, in Middleton, MA that will house up to 45 youth in three 24/7 secure programs and the DYS Northeast regional administration offices. The 2-story secure-access facility contains approximately 72,000 square feet will include residential space (bedrooms and bathroom/shower facilities, class rooms, offices, meeting rooms, medical and dental rooms, a gymnasium, intake area, vehicular access sally port, perishable and dry storage and meal preparation spaces and cafeteria, security staff work stations, staff storage space, as well as the attendant mechanical and electrical support space). The campus facility also has an outdoor recreation yard with designated athletic/sports facilities and a greenhouse.

The Department of Youth Services employs staff in various professions and backgrounds in order to engage young people in strategies that support positive youth development. We are seeking an energetic, positive and dynamic individual for the role of Transportation Officer to serve as role models and provide transportation for the youth in DYS care and custody.

The Transportation Officer primary duties include, but are not limited to the following:

Transport youth to and from the Department of Youth Services (DYS) facilities, correctional facilities, community programming and/or community placement, courts, hospitals, foster homes, etc., to bring them safely to the destination in accordance with laws, rules, policies, standards and procedures. Search youth for contraband; deliver youth’s personal belongings to the specific destination; observe youth; and maintain awareness of public surroundings to ensure secure transport and to prevent issues or altercations.

Inspect vehicle and safety equipment, including first aid supplies, fire extinguishers, locks and restraints; perform basic vehicle maintenance and arrange for repairs to ensure vehicles are in proper working order and to meet safety requirements.

Coordinate with court, hospital, facility and program staff to share and receive relevant youth information, to ensure proper documentation is transported with the youth, and to arrange for efficient and secure transport of youth while protecting the safety of youth and the general public.

Maintain complete and accurate records and logs related to vehicle use, including inspections, mileage, tolls, gas and repairs to satisfy agency and procurement requests.

Prepare incident reports related to transport activities to provide documentation in compliance with agency policies and procedures.

In some instances, serve as the first point of contact for youth following detainment. Communicate with youth and/or families to answer questions, explain the process and put youth at ease; report any disclosed information related to criminal history, abuse or medical concerns in compliance with the law.

Assist agency staff by providing temporary security in a program or office setting during the intake process, during programs and in community and/or hospital settings.

Able to Physically Restrain a youth (if necessary).

Preferred Qualification:
Good Driving Record; Familiarity with General Laws pertaining to juveniles and juvenile rights. Should be able to physically restrain a youth, when necessary. Ability to communicate effectively, both verbally and in writing.

Minimum Entrance Requirements: None.

Special Requirements: Possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License.

Additional Information:
This is a Civil Service position. If there is no Civil Service list for this title, employees appointed must take and pass the next Civil Service examination when administered.

Transportation requirement - Must have reliable transportation.

Hours to be Worked: 37.5

Days Off: Saturday and Sunday
Shift: 12:00 pm – 8:00 pm

Position Location: 33 Gregory Street, Middleton MA

Candidate must be flexible.

Minimum Age Requirement: 21 years.

Pre-Employment Requirements: Candidates must pass a pre-employment screening which includes: 1) Drug Screening; 2) Psychological Screening; 3) Medical Examination; and 4) Physical Abilities Test (PAT) for direct care positions. If you would like more information, please logon to the DYS website to access detailed information on the Pre-Employment process.

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit and click on "Information for Job Applicants".


First consideration will be given to those applicants that apply within the first 14 days.
Applicants must have a high school diploma or equivalent.

Upon hire, incumbents shall be required to complete and maintain a valid certification in crisis intervention, suicide prevention, Cardio-Pulmonary Resuscitation (CPR), Automated External Defibrillator (AED) and first aid.

Incumbents are required to possess a current and valid motor vehicle driver’s license at a class level specific to assignment.