Customer Service Representative

Aaron's Sales & Lease Ownership - Bartlesville, OK (30+ days ago)3.3


This position requires "high energy", is "fast paced", "demanding" and the ideal candidate will be a self starter! The ideal candidate will be "accountable" for the growth of this Aaron's store. This position offers a great bonus opportunity and can be very rewarding! The ideal candidate will be "career minded" and dedicated to this position! This position offers great potential for advancement, and the ideal candidate will display the willingness to advance! If this describes you, please make application at the Aaron's store, located at 521 Northeast Washington Boulevard, Bartlesville, OK.

Basic Function: Responsible for maintaining administrative organization, customer files, and processing customer transactions. Major emphasis on in-store sales, telephone sales, direct marketing, new customer growthand renewal payment processing in the store. Plays key role in the upkeep of the showroom floor as per the first up system. Reports directly to the General Manager (or Sales Manager with GM direction)Primary Responsibilities: * The Acquisition and Maintenance of Customers, * Accept and process current customer payments, * Process Order Forms and references, * Input customer information into the store computer for new lease agreements, * Update customer information and account status in the store’s computer system, * Answer incoming telephone calls and route them to appropriate person-as per the first up, system, * File and maintain customer folders and records, * Assist customers on the showroom floor, * Direct customer opportunities immediately to the Sales Manager-as it relates to sales and service, * Maintain the appearance and organization of the customer transaction counter, * Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management, * Maintain regular mailing campaign, * Other tasks as assigned by management.Position requires: Excellent interpersonal skills are required for daily customer contact, Professional appearance, Computer operations ability, Good communication skills, excellent organizational skills, Excellent telephone etiquette, Strong sales skills-showroom and telephone, High energy level. Able to lift 50 lbs. Pre-employment: Successful reference check and verification, drug screen, criminal background investigation and required testing. EOE.

Job Type: Full-time

Experience:

  • sales: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Education:

  • High school (Required)

Location:

  • Bartlesville, OK (Preferred)

Work environment:

  • Store

Communication method(s) used:

  • Phone
  • In person