On-Call Banquet Server

The Saguaro - Scottsdale, AZ

Full-time
About our Company

We Make Hotels. Sydell Group builds and operates unique properties that are a reflection of their neighborhoods, a celebration of architecture and design, and a gathering place for visitors from near and far. Our hotels are collaborations among exceptional talent from the creative, culinary, and retail worlds, and our goal is to create travel experiences that offer inspiration and a sense of connection to our respective cities. Sydell Group's diverse portfolio of award-winning hotels include NoMad New York, Los Angeles and Las Vegas; The LINE LA, DC and Austin; Freehand Miami, Chicago, LA and New York; The Ned, London and Park MGM, Las Vegas; as well as the forthcoming NoMad London and LINE San Francisco.

We are seeking a dynamic Events Server to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.

Responsibilities

Greet every guest with a smile and maintain eye contact
Must be courteous and gracious, maintaining a professional demeanor at all times
Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
Offer guests an enjoyable experience that conforms to the LINE’s standards of excellence, professionalism and friendliness
Demonstrate expert understanding and knowledge of the sequence of service, following this sequence for every guest.
Possess expert knowledge of the POS system to correctly and strategically coordinate guest food and beverage orders
Assist coworkers in any task necessary to ensure a great environment for guests and coworkers
Possess expert knowledge of all food and beverage aspects of the event
Set up tables, serve food and beverages to guests, courteously and efficiently
Maintain cleanliness of banquet work area and equipment
Attend all pre-function meetings required to ensure events flow smoothly
Service all aspects of the banquet operation in accordance with all departmental and hotel standards
Take ownership of all service issues brought to your attention by guests
Read and execute specifications listed in the Banquet Event Order
Take ownership of all service issues brought to your attention by guests
Participate in scheduled departmental and administrative meetings as requested
Core Competencies

High School diploma or general education degree (GED)
Two (2) years related experience in hospitality or service industry preferred
Strong communication skills
Collaborative spirit
Ethical Conduct
Computer Proficiency: Microsoft Office, Opera PMS
Positive Attitude
Eye for Detail
Problem solving abilities
Compensation & Benefits

We offer competitive wages and benefits while fostering a diverse and inclusive work experience.

We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

About our Brand

Saguaro is that colorful hotel in the desert. Saguaro is a good time. It’s not that complicated. There’s plenty of sunshine, a buzzing pool scene and lots of local flavor. The bold color palette is the work of architects Peter Stamberg and Paul Aferiat, who have infused the property with hues that reflect the indigenous flowers that bring color to the desert landscape. Completed in 2012, The Saguaros were ground-breaking projects that added a bright and cheerful vibe to the neighborhoods that surround them.