Crisis & Intake Therapist Telehealth

Banner Health - Mesa, AZ3.8

Full-timeEstimated: $62,000 - $83,000 a year
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Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care – and the people who choose to take on this challenge.

As a Crisis and Intake Therapist, you will be apart of cutting-edge change, working in a Telehealth environment. You will work a flexible schedule for 30 hours a week, for 4 -10 hour shifts during overnights. You will provide crisis assessments, recommendations, and discharge planning for patients over the phone. This position will be based out of Mesa, AZ.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

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About Banner Health Corporate
Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

About Banner Health
Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee.

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Job Summary

This position assesses and coordinates behavioral health care to ensure the most appropriate level of care in accordance with all state and federal regulations as well as company policies and procedures. This position provides crisis assessment and support to patients and family members who are experiencing serious psychological or psychoactive substance abuse disorders. This position communicates effectively with multidisciplinary teams within organization and outside agencies.

Essential Functions

Performs emergent/non-emergent behavioral health assessment of mental health and psychoactive substance abuse patients. Makes recommendations regarding patients level of care needs and resources. Coordinates inpatient and outpatient admissions or alternate level of care facilities. Provides crisis stabilization therapy or intervention therapy skills during critically changing behavioral situations. Coordination with the patients family, attending physician, or other hospitals and agencies may be required.

Conducts assessments in collaboration with other healthcare professionals as necessary to develop clinically safe patient dispositions according to state regulations.

Documents complete, accurate and timely in the medical record. Depending on assignment, incumbents with a current RN License may take Doctor's orders.

Conducts initial utilization review by obtaining treatment authorizations as appropriate with representatives of managed care or other necessary agencies/individuals. Documents accurately and coordinates with patient financial services and payers regarding treatment authorized.

Identifies the full spectrum of mental health disorders as listed in the Diagnostic and Statistical Manual (DSM) and is knowledgeable of all state and federal protocols that pertain to the treatment/transfer of psychiatric patients.

Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

Responds within hospital bylaws to requests for assessment and consultations within organization. Provides emergency interventions and makes disposition recommendations to medical staff.

May be accountable for external patient placement, advocacy assistance and support to patients and families. Collaborates with all memebers of the healthcare team to develop, manage and communicate discharge plans.

Minimum Qualifications

Must possess a strong knowledge of counseling, psychotherapy or clinical social work as normally obtained through the completion of a masters degree or other health care related field.

Requires BLS (BLS is not required for employees working in Telehealth Behavioral Health Services).

Requires a proficiency level typically achieved with 2 years clinical experience. As required by state law, a licensure or acquired licensure within 6 months of assuming position in at least one of the following categories: social work, professional counseling or marriage and family (certification requires two years post graduate experience in a mental health setting or equivalent combination of education and documented supervised clinical experience). Requires extensive knowledge in the areas of psychotherapy, counseling or clinical social work. Must have a working knowledge of hospital operations, medical/nursing staff procedures, hospital and community resources. Excellent organizational, human relations, and communication skills are required to maintain good rapport and effective working relationships with internal and external customers. Banner Registry and Travel positions require a minimum of one year experience in an acute care hospital setting. Experience must include working in an acute care setting within the past 12 months as a Crisis & Intake Therapist in the specialty area.

Preferred Qualifications

Additional related education and/or experience preferred.