Service Desk Technician II

Strategic IT Staffing - San Mateo, CA4.4

Full-timeEstimated: $59,000 - $79,000 a year
Direct Hire/Permanent
Salary: Open and Based on Experience
San Mateo, CA

The Service Desk Technician II is responsible for providing end-user support both remotely and deskside and escalate issues as needed. They will be responsible for the installation, configuration and support of end-point software, hardware, operating systems, mobile devices and networks.

What we are looking for:
3+ years of desktop support and troubleshooting experience
2+ years of help desk ticketing systems experience
3+ years of PC hardware experience
Strong skills with Windows, MS Office (Word, Excel, Outlook, etc)
Strong communication skills
Certifications are a plus

Who you’ll work for:
A fast growing Real Estate company in the bay area.

Bonus structure
Full Health, Dental, Vision paid for by company
Generous PTO, Sick time and holiday schedule
401k match
Additional Discounts: housing, commuter, Pet Insurance, Education

About Strategic IT Staffing
With over 20 years of staffing experience in the technical information field, Strategic IT Staffing knows the industry well from the most rewarding jobs available to the hottest career choices to make. In addition, we are owned and operated by industry experts who have worked in the information arena for over two decades. When you choose to work through Strategic IT Staffing, you choose a team approach to employment. We match your career choice and skills with an employer who needs your knowledge and expertise. We make sure you are in control of your career. Strategic IT Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status